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Client Growth Manager

1 week ago

Petaling Jaya, Selangor, Malaysia SummitNext Full time
Grow Your Sales Career

We are a cutting-edge Business Process Management company, dedicated to connecting businesses with top talent across industries. Our expertise spans tailored recruitment solutions, including talent acquisition, workforce planning, employee management, payroll management and recruitment process outsourcing (RPO).

We seek a driven Business Development Manager who excels in client acquisition, relationship management, and has a deep understanding of recruitment services.

Main Objectives:

  • IDentify and engage new clients seeking recruitment and staffing solutions.

  • Build, maintain, and grow strong relationships with clients to understand their hiring needs and business objectives.

  • Develop and present tailored recruitment solutions to meet client requirements.

Strategic Business Growth:

  • Design and execute targeted campaigns to achieve business growth targets and expand market share.

  • Conduct market research to identify emerging trends, industries, and competitors.

  • Maintain a robust sales pipeline to drive consistent revenue growth.

Proposal Development & Negotiation:

  • Prepare and deliver compelling proposals, agreements, and contracts to potential clients.

  • Negotiate terms and pricing to secure mutually beneficial outcomes for clients and the agency.

Industry Knowledge:

  • Leverage a deep understanding of recruitment and staffing services to establish the agency as a trusted hiring partner.

  • Stay informed about industry trends, best practices, and innovative technologies within the recruitment landscape.

Collaboration & Feedback:

  • Work closely with internal teams to deliver exceptional client service and drive customer satisfaction.

  • Collect and provide actionable feedback from clients to enhance service offerings and optimize recruitment strategies.

Essential Skills:

  • A minimum of 3 years of experience in business development, sales, or account management within the recruitment or staffing industry.

  • Proven ability to manage client relationships effectively, from onboarding to ongoing support.

  • Deep understanding of recruitment and staffing processes, RPO models, and workforce planning principles.

  • Excellent communication, negotiation, and presentation skills.

  • Strong analytical and problem-solving abilities.

  • Self-motivation, target-driven mindset, and ability to thrive in a fast-paced environment.

  • Proficiency in English is required; knowledge of additional languages, such as Mandarin, is beneficial but not necessary.

  • Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.

  • Flexibility to work remotely or in-office, with a willingness to travel for client meetings and industry events.