Technical Support Manager

2 weeks ago


Bayan Lepas, Penang, Malaysia Career Wise Full time

Career Wise seeks a Technical Support Manager to provide technical support and maintenance for advanced equipment and systems. The ideal candidate will have a strong understanding of electrical circuits, pneumatic systems, vision software, and basic programming tools.

You will be responsible for troubleshooting issues, optimizing system performance, and collaborating with remote engineers to execute software adjustments and updates as needed.

Key Responsibilities:
  • Electrical Circuit Troubleshooting
    • Analyze equipment electrical circuit diagrams.
    • Diagnose equipment faults and component abnormalities using circuit diagrams.
  • Pneumatic Systems
    • Understand the functions and roles of various pneumatic components.
    • Calibrate and adjust pneumatic devices such as cylinders and solenoid valves to achieve optimal performance.
  • Vision System Operations
    • Operate and maintain vision software, including systems like Linyun, Keyence, Hikvision, and Cognex.
    • Perform edge detection, exposure adjustments, software updates, and analyze image data to identify and resolve anomalies.
  • Office Software Usage
    • Utilize office software (Excel, PowerPoint, Word) for basic data analysis, report generation, and visual chart creation.
  • Control Software Programming
    • Perform basic reading, writing, and modifications of control software, including C#, C-sharp, LabVIEW, and PLC systems.

Requirements:

  • Technical Skills:
    • Proficient in electrical circuit analysis and troubleshooting.
    • Solid understanding of pneumatic systems and their components.
    • Familiarity with standard vision software and related troubleshooting techniques.
  • Software Proficiency:
    • Skilled in using Microsoft Office tools (Excel, PowerPoint, Word) for reporting and data visualization.
  • Qualifications:
    • Diploma or degree in Electrical Engineering, Mechanical Engineering, Automation, or a related field.
  • Soft Skills:
    • Strong problem-solving and analytical abilities.
    • Ability to work both independently and as part of a team.
  • Other Requirements:
    • Willingness to travel to client sites as needed.
    • Flexibility to work under remote guidance and adapt to dynamic environments.


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