Manager of Operational Excellence

19 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Full time
Operational Excellence Manager

This is a challenging role that requires a strong understanding of operational functions and policies. As an Operational Excellence Manager, you will be responsible for developing and implementing a cost-effective operating model across all operational functions.

Responsibilities
  • Develop and establish a cost-effective operating model across all operational functions, including value-adding key performance indicators, business metrics, and external benchmarking data.
  • Ensure objectives and priorities are aligned with the organization's vision, objectives, and priorities, and the actions of the team are aligned with organizational values.
  • Act as a senior point of contact for operational leaders and business stakeholders, participating in leadership team meetings to provide specialist guidance and enable the implementation of policy, projects, and change initiatives.
Qualifications

Requirements:

  • Bachelor's degree in Business Administration, Finance, Banking, or a related field.
  • 3-5 years of experience in bancassurance administration, banking operations, or a similar role in the financial services sector.
  • Strong knowledge of insurance and banking products, especially in the bancassurance space.


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