Operational Excellence Manager

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Full time

About Unilever

Unilever is a global company that makes a real impact on the world. We work on brands that are loved and improve the lives of our consumers and the communities around us. Our purpose is to make sustainable living commonplace, and we believe that doing business the right way drives superior performance.

UFS Malaysia Introduction

Unilever Food Solutions (UFS) Malaysia is a leading provider of high-quality, innovative food products and services for the foodservice industry. We offer a comprehensive range of solutions tailored to meet the evolving needs of chefs, restaurant owners, and foodservice professionals across the country.

Job Purpose

We seek a dynamic and results-oriented individual to lead our initiatives in operational efficiency, automation, digital transformation, and data analysis. The ideal candidate will have a strong background in process improvement methodologies and a keen ability to leverage technology in enhancing business performance.

Main Responsibilities

  • Analyze current business processes and identify areas for improvement.
  • Develop and implement strategies to enhance operational efficiency and productivity.
  • Collaborate with cross-functional teams to streamline workflows and eliminate waste.
  • Lead initiatives to automate processes using relevant technologies, including AI-driven solutions.
  • Drive the adoption of digital tools and platforms to enhance operational capabilities.
  • Stay updated on industry trends and emerging technologies to recommend innovative solutions.
  • Facilitate and work with Data Analyst to develop dashboards and visualizations to facilitate real-time monitoring of operational performance.
  • Conduct training sessions and workshops to enhance team capability in process improvement techniques.
  • Support project management activities, providing coordination and oversight for various initiatives.


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