Current jobs related to Business Service Delivery Manager - Kuala Lumpur, Kuala Lumpur - Swift Software


  • Kuala Lumpur, Kuala Lumpur, Malaysia cbs Corporate Business Solutions Full time

    cbs Malaysia and India is the subsidiary of cbs, a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP. Currently we are looking for AMS-SAP Service Delivery Manager to join as part of our team.Position: SAP Service Delivery...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

    Job OverviewWe're seeking a highly skilled IT Service Delivery Manager to join our team at Standard Chartered. As a key member of our IT department, you will be responsible for managing the delivery of IT services to meet business requirements.Key Responsibilities:Manage the delivery of IT services to meet business requirementsCollaborate with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LS Retail Full time

    About UsAt LS Retail, we pride ourselves on fostering a collaborative environment where innovation meets customer success. As a key member of our team, you will play a crucial role in ensuring our customers and partners get the most out of our solutions, while growing your own expertise in the retail software space.This IT Service Delivery Manager role is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Teknowiz Full time

    Teknowiz is hiring a Service Delivery Manager to lead our IT operations team. The successful candidate will have a proven track record of delivering high-quality services, managing teams, and driving process improvements. As a Service Delivery Manager, you will be responsible for overseeing the IT operations aspects of the business services, ensuring they...


  • Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full time

    The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of excellence by ensuring client expectations on key performance indicator reporting, meeting actions and availability...


  • Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full time

    Service Delivery ManagerFNZ Group Kuala Lumpur, MalaysiaPosted: 13 days ago Type: Permanent Salary: CompetitiveThe Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hexa Business Full time

    Project Delivery Specialist Job DescriptionWe are seeking a highly skilled Project Delivery Specialist to join our team at Hexa Business. In this role, you will work closely with project managers to deliver IT projects successfully, ensuring they meet business requirements and stakeholders' expectations.Responsibilities Include:Delivering projects according...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

    Job DescriptionWe are seeking an IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for ensuring the successful delivery of IT services to our customers.Key ResponsibilitiesService Delivery• Ensure timely delivery of IT services, working closely with stakeholders to identify and mitigate...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Rosemallow Technologies Pvt Ltd Full time

    Job SummaryRosemallow Technologies Pvt Ltd is seeking an IT Service Delivery Manager to oversee the delivery of high-quality services to our clients. In this role, you will be responsible for managing external consulting teams, ensuring quality delivery of services, and supervising installation, maintenance, and operations of hardware, firmware, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full time

    Based in Kuala LumpurJob Description:We are seeking a seasoned Service Manager to join our team as the Service Delivery Manager. This role is pivotal in coordinating a nationwide service team of up to 30 engineers, covering mechanical, electrical, and software/IT engineering domains. The successful candidate will be groomed to assume the Head of the Service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Elitez Asia Việt Nam Full time

    An international executive recruitment company, Elitez Group of Companies is hiring on behalf of a leading international consultancy for the position of (Senior) SAP SAP Service Delivery Manager- AMS in KL, Malaysia.Responsibilities:Be responsible for overseeing and managing the successful delivery of SAP Application Management Services to clients.Involve...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full time

    About the RoleThe Service Delivery Manager is a pivotal position within our organization, responsible for overseeing and coordinating a nationwide service team. This role involves ensuring top performance and efficient service delivery across multiple domains.Key ResponsibilitiesCoordinate and manage a nationwide field service team to maintain high standards...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nutanix Full time

    The RoleWe are seeking a seasoned professional to lead our Professional Services Delivery functions across major parts of ASEAN.This role is responsible for managing a team of Technical Account Managers, Consultants and/or Residents, ensuring customer delivery and revenue management responsibilities for the assigned region and line of business within the APJ...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    We are seeking a highly skilled Service Delivery Manager to join our team at Prudential Hong Kong Limited.Key Performance Indicators (KPIs):The successful candidate will be responsible for achieving the following KPIs:Financial – Ensure the team achieves Service Level Agreements (SLA) and maintains cost-effective management.Customer – Plan and organize...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Lavu Tech Solutions Sdn Bhd Full time

    We are seeking a skilled IT Service Delivery Manager to join our team at Lavu Tech Solutions Sdn Bhd.In this role, you will be responsible for proposing and/or setup Key Performance Indicators / Metrics (KPIs / KPMs).You will support the design and implementation of mechanisms to facilitate the early identification and prompt resolution of risks, including...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time

    **Job Summary:**We are seeking a skilled Service Delivery Coordinator to join our team at Recooty. In this role, you will be responsible for the proactive monitoring of 24x7 service orders and coordinating service deliveries with various internal service teams.**Key Responsibilities:**Proactively monitor and analyze 24x7 service orders to ensure timely...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    About Zurich 56 Company Ltd.We take an optimistic approach by focusing on the positives and constantly asking, 'What can go right?' Our company values the experience and know-how of our employees and offers a wide range of opportunities across business areas.Job Summary:This role involves providing operational support, business process analysis, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full time

    Job DescriptionThe Service Delivery Manager plays a crucial role in delivering exceptional client experiences and driving business growth. This individual will be responsible for overseeing the delivery of services to key clients, ensuring that their needs are met and exceeded.Key responsibilities include:SLA and KPI compliance: Ensure FNZ's adherence to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Adventus Pte Ltd Full time

    At Adventus Pte Ltd, we are seeking an experienced Customer Success Lead to join our team.This role will involve leading and driving service delivery for assigned accounts, ensuring successful project implementation and meeting contractual obligations.Key responsibilities will include managing and communicating with key stakeholders on daily operational...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    About the CompanyWe are partnering with a leading regional consulting firm that specializes in cost-effective digitalization solutions for SMEs in various industries. With over 50 years of experience, they have established themselves as a trusted advisor in the market.About the JobAs a Service Delivery Manager, you will oversee service delivery efforts and...

Business Service Delivery Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Swift Software Full time

We're seeking a talented procurement and business services leader to join our team.

About the Team

The Head of Procurement and Business Services will lead a team of 50+ people in delivering high-quality procurement services to the organization. The ideal candidate will have prior experience in a similar role, with a strong track record of managing teams and driving results.

The candidate should possess excellent communication and interpersonal skills, with the ability to build relationships with key stakeholders and drive business outcomes. They should also have a solid understanding of procurement processes and regulations, with experience in a regulated industry being highly desirable.

Main Responsibilities:

  • Lead a team of 50+ people in delivering high-quality procurement services
  • Develop and implement a global procurement strategy, aligned with the company's vision and objectives
  • Manage and mature the existing vendor risk management framework
  • Develop a mid-term vision and roadmap for business services, ensuring alignment with the new way of working and organizational objectives
  • Collaborate with other departments to drive business outcomes and ensure procurement goals are met

Requirements:

  • 15+ years of relevant experience, with at least 7 years in a people manager role
  • Experience in a regulated industry is highly desirable
  • Strong understanding of procurement processes and regulations
  • Excellent communication and interpersonal skills