Technical Sales Team Lead

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full time
About Sutherland Global:

Sutherland Global is a group of driven and hard-working individuals. Our company culture values leadership, self-motivation, and teamwork. As a Sales Leadership Manager, you will have the opportunity to impact the business by driving results aligned with stated goals.

Job Description:

In this role, you will get to:

  1. Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance, and attrition.
  2. Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.
  3. Influence the lives of others: Develop, train, and manage team members.
  4. Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Requirements:

To succeed in this role, you will need to have:

  • A Bachelor's degree or equivalent experience.
  • At least 2 years of experience in technical sales with sales as the main KPI.
  • Demonstrated leadership skills; the ability to take the lead in making improvements and resolving issues.

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