Sales Team Lead
3 days ago
Sutherland Global is a leading provider of business process outsourcing solutions. Our team is comprised of driven and hard-working individuals who are passionate about delivering exceptional results.
Job Description:We are seeking a skilled Sales Team Lead to join our Web Hosting - Technical Sales team. The ideal candidate will have a strong background in technical sales, with a proven track record of driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance, and attrition.
Key Responsibilities:- Manage administrative responsibilities, including attendance tracking, queue administration, and corrective delivery.
- Influence the lives of others by developing, training, and managing team members.
- Strengthen relationships through effective communication with clients and/or team members.
- Maintain high morale by ensuring motivational programs are in place and encouraging frequent recognitions.
To be successful in this role, you will need:
- A Bachelor's degree preferred but not required.
- At least 2 years of experience in technical sales with sales as the main KPI.
- Demonstrated leadership skills, with the ability to take the lead in making improvements and resolving issues.
- The ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
- Knowledge of metrics, their measurements, thresholds, targets, and process owners.
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