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Sales Team Lead
2 weeks ago
The Luxury Boutique Manager is responsible for leading the sales team to achieve sales targets and executing marketing activities.
This role requires a strategic thinker who can develop and implement effective sales strategies to drive business growth.
- Implement sales strategies to drive business growth.
- Collaborate with the marketing team to execute monthly marketing activities.
- Ensure visual merchandising displays meet company standards.
- Oversee sales reporting, including FA KPIs, competitor analysis, and customer service metrics.
- Maintain a well-executed FA image, grooming, retail service, and customer service culture.
- Handle customer complaints and resolve issues promptly.
- Communicate effectively with FA staff on company requirements.
- Train and develop FA sales capabilities and customer service levels.
- Manage inventory, including ordering and returns.
- Execute stock takes and ensure accuracy.
- Operate POS systems and handle cashiering duties.
- Maintain a safe and clean boutique environment.
- 5 years of experience in Retail Operations, Sales & People Management.
- SPM Holder.
- Fluent English communication skills (spoken and written).
- Sales driven, strong people management skills.