Enterprise Support Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Impact Full time

We're proud to be an equal opportunity workplace, treating all employees and applicants with fair treatment and equal employment opportunity regardless of their background.

The ideal candidate will have a Bachelor's degree or higher, fluency in English, excellent communication skills, and a customer-centric approach.

About the Role:
  • Provide exceptional customer support to our clients, empowering them to achieve their business goals.
  • Manage support cases to ensure issues are resolved promptly and efficiently.
  • Contribute to internal and external knowledge base support documentation to drive best practices.
About You:
  • Self-motivated and successful self-starter, who is detail-oriented, and shows a successful history of meeting and exceeding goals.
  • Strong time management to be able to juggle and manage the requirements of this multi-tasked role.
  • Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing is preferred.

This role offers a range of benefits including private health insurance, internet allowance, fitness activity reimbursement, flexible remote working policy, training & development opportunities, technology stipend, and mental health and wellness benefit.



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