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Operations Assistant Manager

2 weeks ago

Penang, Malaysia The Prestige Full time
About The Prestige Hotel Penang

Located in the heart of Georgetown, The Prestige Hotel Penang offers a premium hospitality experience with 162 rooms, an all-day dining outlet, retail spaces, event venues, and a rooftop infinity pool.

We are seeking a skilled Front Office Duty Manager to join our team and contribute to our mission of delivering exceptional guest experiences.

Key Responsibilities
  • Oversee front office operations to ensure seamless customer experiences.
  • Manage office administration tasks to maintain efficiency and productivity.
  • Handle customer service inquiries to resolve issues promptly and professionally.
  • Facilitate communication within the team to foster collaboration and teamwork.
Requirements
  • Office Administration and Front Office skills to manage day-to-day operations effectively.
  • Customer Satisfaction and Customer Service skills to deliver exceptional guest experiences.
  • Excellent Communication skills to facilitate effective team collaboration.
  • Ability to work in a fast-paced environment with strong organizational and multitasking abilities.
  • Experience in the hospitality industry is a plus, but not required.