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Account Growth Coordinator

3 weeks ago

Johor Bahru, Johor, Malaysia Peak XV Full time

As a Business Developer at Carousell Group, you will be responsible for managing and nurturing relationships with our clients, identifying opportunities for growth, and working closely with internal teams to deliver exceptional solutions. The ideal candidate will have a strong understanding of sales and customer service principles, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.

Key Responsibilities:
  • Client Relationship Management:
  1. Build and maintain strong, long-lasting client relationships, ensuring their needs are met and they receive the highest level of service.
  2. Serve as the main point of contact for assigned clients, providing tailored solutions that meet their expectations.
  3. Understand client needs and objectives, developing and implementing strategies to meet their expectations.
Account Growth:
  1. Identify and pursue opportunities to grow accounts and expand service offerings, driving revenue growth and increasing market share.
  2. Develop and execute strategic account plans, collaborating with sales and marketing teams to achieve revenue targets.
  3. Monitor and analyze client feedback and data to improve service delivery and client satisfaction, making recommendations for process improvements.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are looking for a challenging and rewarding career, please submit your application today.