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Front Office Operations Coordinator

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

Welcome to TIME's group, where we're passionate about delivering exceptional guest experiences. As a Front Office Supervisor, you'll play a vital role in ensuring our hotel's front office runs smoothly and efficiently.

As a key member of our hospitality team, you'll be responsible for supervising the front desk operations, managing guest relationships, and providing excellent customer service. Your ability to multitask, work under pressure, and maintain confidentiality will be essential in this role.

We're committed to providing our guests with a warm and welcoming experience, and as a Front Office Supervisor, you'll have the opportunity to make a real difference in their stay. If you're passionate about delivering exceptional service, have a keen eye for detail, and are able to think on your feet, then this could be the perfect role for you.

  • Supervise front desk operations, including check-in, check-out, and room assignments;
  • Manage guest relationships, responding to inquiries and resolving any issues that may arise;
  • Ensure all front office areas are clean, tidy, and well-maintained;
  • Work closely with other departments to ensure seamless communication and coordination;