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Salesforce Operations Specialist
2 months ago
We are seeking a highly skilled Salesforce Administrator to join our team at StoreHub Sdn Bhd, OneStoreHub Pte Ltd. As a Salesforce Administrator, you will play a critical role in driving business growth and improving operational efficiencies through strategic initiatives.
Key Responsibilities- Develop and implement Salesforce reports and dashboards to provide actionable insights to leaders
- Automate processes using Salesforce platform features such as Flow builder, Workflow, Process Builder, and Validation Rules
- Customize and configure SFDC objects, data fields, page layouts, record types, and validation workflows
- Design and develop solutions using configurations and Apex / LWC within Salesforce platform to meet business requirements
- Proactively identify areas of improvement and functional gaps in existing systems and implement enhancements
- Maintain database and data records for integrity, ownership, and accuracy, including cleansing and duplicate record management
- Provide Salesforce training and user support
- 2 years of working experience in Salesforce Administrator / Salesforce Developer or Salesforce Business Analyst roles
- Experience working with Salesforce API and general connectivity/integration with other tools such as Intercom, Aircall, and Netsuite
- Knowledge and practical application of Visualforce, APEX programming, and Web Services would be an added advantage
- Strong analytical, organizational, and interpersonal skills
- Effective communication skills to present information to technical and non-technical audiences
- Highly motivated self-starter with the ability to work efficiently with minimal supervision
- Knowledge of and curiosity to stay current on industry analytical trends
At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's fast-changing world. We also believe that equal access to technology is a fundamental right. That's why we're committed to bridging this gap and making technology accessible to all, regardless of their background.
We have a culture of candour, where we value directness and hate bureaucracy. We move fast and strive to fix issues at their root cause, making informed decisions based on facts and data. We also believe in embracing feedback as an integral part of personal and professional growth.
We offer a range of benefits, including free Nespresso coffee, a fully stocked fridge and pantry, free season parking, medical and dental outpatient visits, and medical insurance. We also provide Apple MacBooks for everyone to help you do your best work.
We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.