Telephone Servicing Specialist
4 days ago
This is an exciting opportunity to join our team as a Telephone Servicing Specialist. In this role, you will be responsible for providing excellent customer service to our clients via telephone.
Your main responsibilities will include delivering customer service that meets and exceeds customer standards and expectations. You will also be required to manage customer interactions effectively and display empathy when dealing with difficult situations.
To achieve this, you will need to possess excellent communication skills, both written and verbal. You will also need to be able to work well under pressure and meet deadlines.
This is an excellent opportunity for someone who is looking to start their career in customer service or those who want to gain experience in a fast-paced environment.
-
Telephone Servicing Specialist
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking an experienced Telephone Servicing Specialist to join our Contact Centre team at Prudential Hong Kong Limited. As a Telephone Servicing Specialist, you will be responsible for providing a polite, professional, and accurate response to customer inquiries and resolving issues efficiently.You will work closely with other departments to resolve...
-
Telephone Servicing Professional
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking a skilled Telephone Servicing Professional to join our team at Prudential Hong Kong Limited. As a key member of our Contact Centre, you will be responsible for handling customer inquiries and resolving their issues in a professional and courteous manner.Your Key Responsibilities:Respond to customer calls, emails, and other correspondence,...
-
Telephone Servicing Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our Prudential Contact Centre team. As a Telephone Servicing Professional, you will be responsible for providing world-class customer service, meeting and exceeding customer standards and expectations.You will work closely with the team to identify and resolve service gaps,...
-
Customer Service Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are committed to delivering world-class customer service. As a Customer Service Specialist in our Contact Centre, you will be responsible for providing an efficient and high-quality telephone servicing facility to our customers.Key Responsibilities:Deliver exceptional customer service via telephone, ensuring that all...
-
Telephone Support Agent
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full timeIn this role, you will be responsible for providing superior customer service via telephone, resolving issues promptly, and promoting products effectively.Core ResponsibilitiesAttend outbound and inbound calls with a friendly demeanor, addressing customer concerns and resolving complaints satisfactorily.Process administrative tasks, such as responding to...
-
Room Cleaning and Coordination Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SLG Bersatu Sdn Bhd Full timeJob Summary:We are seeking an experienced Room Cleaning and Coordination Specialist to join our Housekeeping Department. In this role, you will be responsible for coordinating daily activities of Housekeeping operations, including updating daily room assignments, housekeeping bin cards, cleaning schedules, breakages items, and lost and found items. You will...
-
Talent Acquisition Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aon Hewitt Full timeAbout the RoleThe Talent Acquisition Specialist will be responsible for managing end-to-end recruitment for all roles in Malaysia, with a remit expanding to other APAC locations over time.This role will partner closely with HR and the wider Talent Acquisition team to deliver an effective and inclusive recruitment and onboarding process.Key...
-
Technical Assistance Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob DescriptionWe are seeking a Technical Assistance Specialist to join our team at BID Operations in Kuala Lumpur, Malaysia. As a Technical Assistance Specialist, you will be responsible for providing technical support to our clients.Main ResponsibilitiesProvide technical assistance to clients via live chat, email, and telephone.Diagnose and resolve...
-
Customer Service Executive
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob OverviewThe role of a Customer Service Executive at Prudential is to deliver world-class customer service via telephone, providing polite, professional and accurate responses. The incumbent will manage customer expectations, display ownership for customer requests, and liaise with appropriate departments to resolve issues.About the RoleDeliver...
-
Customer Support Specialist
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Addex Sdn Bhd Full timeThis job is a Customer Support Specialist (Hybrid). You might like this job because you'll help customers solve problems and learn about our services through phone, email, and chat, all while working both in the office and remotelyResponsibilitiesProvide answers to customers by identifying problems and assisting with incoming queries by telephone, email and...
-
Trade Sales Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeJob Description - Trade Sales Specialist (based in Taman Molek branch) (240001K4)ResponsibilitiesAchieve trade fee income & interest/profit income budget.Drive customers' utilization of trade products and services offered to achieve the set targets.Assess customers' wallet and future opportunities.Develop and follow through for closure of new deals.Provide...
-
Customer Service Officer
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Clsystems Full timeWe are seeking a highly motivated and organized Customer Service Officer to join our team at Clsystems. In this role, you will provide exceptional support to customers and field staff, ensuring the smooth running of our operations.Key Responsibilities:Handle inbound and outbound telephone calls in a prompt and courteous manner.Respond to customer inquiries...
-
Customer Service Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a dynamic and forward-thinking company that offers an exciting opportunity for a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.We are seeking a...
-
Service Quality Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full timeSutherland is seeking a highly skilled Service Quality Specialist to join our team. As a Service Quality Specialist, you will be responsible for evaluating transactions, identifying areas for improvement, and implementing changes to enhance customer satisfaction.ResponsibilitiesThe successful candidate will:Evaluate transactions to ensure accuracy and...
-
Client Service Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bbstrust Full timeWe are seeking a Client Service Specialist to join our team at Bbstrust. As a Client Service Specialist, you will be responsible for providing exceptional customer service and ensuring that clients' needs are met.The ideal candidate will have a Bachelor's degree in Accounting, Finance or a related field, and possess relevant work experience as an Accountant...
-
Executive Customer Service
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeResponsibilities:To answer incoming telephone enquiries, problems or complaints from customers relating to a range of specified client products or services, with the objective of resolving the customer's issue as quickly as possible.To ensure information is captured on internal systems so that a colleague can understand what has occurred and has been agreed...
-
Financial Services Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Purplecane Full timePurple Cane Holdings Sdn Bhd is seeking a highly skilled Financial Services Specialist to join our team. As a Financial Services Specialist, you will be responsible for providing financial analysis and recommendations to support business decisions.You will work closely with the finance team to develop and implement financial plans, manage budgets, and...
-
Building Services Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ramboll Full timeJob DescriptionWe are looking for a Building Services Specialist to join our team in Asia Pacific. As a Building Services Specialist, you will be responsible for delivering high-quality designs that meet client needs.Key ResponsibilitiesPrepare feasibility study reports and collaborate with teams to develop design specifications.Work closely with the Head of...
-
Technical Support Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Datacom Full timeCompany Overview">Datacom is a professional IT services company with over 6,200 people across its global offices. The company generates annual revenue of over $1.2 billion and has extensive expertise in operating data centers, providing IT services, software engineering, and application management.Datacom is committed to hiring, developing, and promoting the...
-
Customer Service Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hytech Empire Full timeCustomer Service Specialist (Complaints Specialist)Are you an individual who excels in client-facing roles and possesses a genuine interest in financial markets?Our mission is to act as an impartial intermediary between the company and its clients, ensuring the prompt and effective resolution of client concerns. By addressing issues with professionalism and...