Telephone Servicing Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time
About the Role

This is an exciting opportunity to join our team as a Telephone Servicing Specialist. In this role, you will be responsible for providing excellent customer service to our clients via telephone.

Your main responsibilities will include delivering customer service that meets and exceeds customer standards and expectations. You will also be required to manage customer interactions effectively and display empathy when dealing with difficult situations.

To achieve this, you will need to possess excellent communication skills, both written and verbal. You will also need to be able to work well under pressure and meet deadlines.

This is an excellent opportunity for someone who is looking to start their career in customer service or those who want to gain experience in a fast-paced environment.



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