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Leadership and Business Growth Specialist

1 week ago


Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

As a Leadership and Business Growth Specialist, you will play a critical role in driving business growth, improving customer satisfaction, and increasing employee engagement. You will be responsible for developing and implementing effective strategies to drive business results, leading high-performing teams, and delivering operational excellence.

Key Responsibilities:
  • Develop and implement district-wide strategies to drive business results, improve customer satisfaction, and increase employee engagement.
  • Lead and develop a team of outlet managers to achieve business objectives, provide coaching and feedback, and recognize individual and team accomplishments.
  • Monitor and manage district-wide performance metrics, identify areas for improvement, and implement corrective actions to ensure operational excellence.

You will work closely with our outlet managers to develop and implement effective strategies to drive business results, improve customer satisfaction, and increase employee engagement. You will also lead and develop a team of outlet managers to achieve business objectives, provide coaching and feedback, and recognize individual and team accomplishments.