Digital Customer Experience Manager
4 days ago
MEDICOS Official Store is committed to providing exceptional customer service across various sales platforms. As an E-commerce Coordinator, you'll play a crucial role in achieving this goal by engaging with customers, resolving issues, and analyzing feedback to drive continuous improvement.
Key Responsibilities- Respond to customer inquiries on Lazada, Shopee, and Shopify in a timely and professional manner.
- Collaborate with the team to develop strategies that enhance customer satisfaction.
- Supervise new and part-time employees, guiding them to deliver exceptional customer support.
- Conduct regular analysis of customer feedback to identify areas for improvement and propose process changes.
To succeed in this role, you should possess:
- A minimum of one year of experience in sales or customer service.
- Excellent communication and interpersonal skills.
- A proactive approach to problem-solving and issue resolution.
- Proficiency in Microsoft Office tools.
Our company is built on a foundation of collaboration, innovation, and customer-centricity. We're dedicated to creating a workplace culture that fosters growth, creativity, and teamwork. Join us and be part of shaping the future of e-commerce
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Digital Marketing Creative
5 hours ago
Selayang Municipal Council, Malaysia Wolves Digital Full timeWe are seeking a highly skilled Digital Marketing Creative to join our team at Wolves Digital. As a digital marketing expert, you will be responsible for creating engaging and innovative content that drives results and grows our online presence.About the JobThis role involves creating and implementing a comprehensive digital marketing strategy that aligns...
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Customer Experience Specialist
6 days ago
Klang Municipal Council, Malaysia Rack Master Industries Sdn Bhd Full timeAbout the JobThis is a unique opportunity to join our team as an E-Commerce Executive. You will be responsible for managing our online presence and developing effective marketing strategies to increase store traffic and conversion rates.Key ResponsibilitiesDevelop and implement marketing strategies to increase store traffic and conversion rates.Manage...
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Customer Experience Representative
8 hours ago
Klang Municipal Council, Malaysia FedEx Group Full timeResponsibilities:Customer SupportCustomer managementAccount CreationBasic Process OnboardingBookingsInquiryProviding QuotesComplaint HandlingIssue ResolutionCase ManagementService RecoveryPro-active PreventionTrackingEducation: Secondary education or equivalentExperience: One (1) year of work experience in customer service and interactionFedEx was built on a...
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Digitalization Engineer
2 days ago
Klang Municipal Council, Malaysia Kossan Rubber Industries Bhd. Full timeAre you passionate about revolutionizing the manufacturing industry through digital transformation? We are seeking a dynamic and forward-thinking Engineer to spearhead innovative technology projects and optimize operational processes. Join us in shaping the future of manufacturing through cutting-edge digital solutions.Key Responsibilities:Design and...
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Customer Experience Management Leader
3 days ago
Klang, Selangor, Malaysia Jie Business Sdn Bhd (Formerly known as Oppo Electronics Sdn Bhd) Full timerequirementsRequired Skills and QualificationsStrategic planning and executionDigital tool utilization and implementationVoice of Customer (VOC) managementOutlet expansion and operation standardizationPeople management and developmentCustomer experience optimizationData analysis and modelingLeadership and team managementLanguage proficiency (Mandarin and...
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Digital Transformation Engineer
2 days ago
Klang Municipal Council, Malaysia Kintec Recruitment Limited Full timeAbout the RoleKintec Recruitment Limited is seeking an experienced Digital Transformation Engineer to drive digital efficiency across complex projects.This role focuses on the setup, administration, troubleshooting, and integration of specialist engineering software to ensure seamless project execution.The successful candidate will work cross-functionally...
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Digital Transformation Specialist
2 days ago
Klang Municipal Council, Malaysia Kossan Rubber Industries Bhd. Full timeJob DescriptionWe are seeking a highly skilled Digitalization Engineer to lead our digital transformation initiatives in the manufacturing industry.Key Responsibilities:Design and implement digital solutions aligned with business objectives.Collaborate with stakeholders to gather and analyze requirements for digitalization projects.Manage project plans,...
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Experience Coordinator
5 hours ago
Klang Municipal Council, Malaysia FedEx Group Full timeOur MissionFedEx Group is dedicated to delivering exceptional customer experiences. We strive to build long-term relationships with our customers by providing reliable and efficient logistics solutions.Job DescriptionMain Responsibilities:Delivering outstanding customer experiences through various channels.Managing customer relationships to drive loyalty and...
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Customer Experience Specialist
5 hours ago
Selayang Municipal Council, Malaysia ana tomy® Full timeJob Description">This role involves representing the brand by providing exceptional customer service, managing orders, and maintaining product knowledge.">You will introduce and educate customers about our brand values and products, deliver a memorable experience to each customer, and assemble personalised products.">This role requires strong communication...
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Digital Product Solutions Manager
5 hours ago
Kajang Municipal Council, Malaysia Avery Dennison Full timeAvery Dennison is a leading provider of digital identification solutions and materials science. As a Digital Product Solutions Manager, you will be responsible for developing and implementing product strategies to meet customer needs and drive business growth.About the RoleYou will be working closely with product managers to launch new products and enhance...
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Digital Marketing Director
6 days ago
Klang Municipal Council, Malaysia Modern Surf Sdn Bhd Full time**About Us**Modern Surf Sdn BhdWe take immense pride in our extensive reliable network of suppliers, enabling us to present our clients with cutting-edge designs and trends. Our expertise lies in sourcing top-notch products at competitive prices, making us a strong contender in the market.Job DescriptionWe are seeking a highly skilled Brand Operations...
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Customer Experience Director
1 day ago
Klang, Selangor, Malaysia Avery Dennison Full timeJob DescriptionAvery Dennison is seeking a Customer Experience Director to lead the Customer Care Cell and Technical Services Team in ASEAN. The successful candidate will enhance customers' experience and differentiate Avery Dennison from its competitors.ResponsibilitiesLead the CCC & Technical Services Team in handling customer complaints and support to the...
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E-commerce Experience Developer
5 hours ago
Selayang Municipal Council, Malaysia DC Healthcare Holdings Berhad Full timeWe are looking for an E-commerce Experience Developer to join our team at DC Healthcare Holdings Berhad. The ideal candidate will be responsible for ensuring websites and landing pages are optimized for user experience, performance, and search engine visibility.Main ResponsibilitiesDevelop and execute digital marketing campaigns on platforms like Google,...
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Customer Experience Coordinator
1 week ago
Klang, Selangor, Malaysia PUMA Gruppe Full timeAbout the RoleThis is a great opportunity to work with a leading sports brand like PUMA. As a Digital Marketing Manager, you'll have the chance to develop and implement marketing strategies that drive customer engagement and loyalty.ResponsibilitiesDevelop and Execute Marketing Strategies: Create personalized email marketing campaigns using CRM data to...
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Customer Success Manager
4 days ago
Klang Municipal Council, Malaysia Techno Fresh Agro Produce Sdn Bhd Full timeAs a Sales Executive at Techno Fresh Agro Produce Snd Bhd, you will have the opportunity to work with a dynamic team and contribute to the company's success.About the RoleIn this role, you will be responsible for connecting with customers, building strong relationships, and contributing to the company's success.ResponsibilitiesSales and Account Management:...
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Digital Transformation Engineer
7 days ago
Klang Municipal Council, Malaysia Kintec Recruitment Limited Full timeAbout the RoleThis is a unique opportunity to drive digital transformation in offshore facilities, focusing on bridging the gap between Operational Technology (OT) and Enterprise Information Technology (IT).You will be responsible for integrating ICSS, vendor control systems, marine packages, and telecommunication networks with enterprise solutions, enabling...
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Customer Experience Manager
3 days ago
Klang, Selangor, Malaysia Bjak Sdn Bhd Full timeAdd expected salary to your profile for insightsBjak is dedicated to providing access to affordable and sustainable financial services for people across ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Through our flagship platform,Bjak.com, we help millions of people find insurance policies that offer the best value...
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Digital Marketing Strategist
5 hours ago
Selayang Municipal Council, Malaysia DC Healthcare Holdings Berhad Full timeThe role of a Digital Marketing Strategist at DC Healthcare Holdings Berhad involves developing and executing digital strategies to enhance brand visibility, drive engagement, and increase conversions across various online platforms.Duties & ResponsibilitiesDevelop and execute digital marketing campaigns on platforms like Google, Meta, and LinkedIn.Implement...
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Marketing Digital Specialist
8 hours ago
Selayang Municipal Council, Malaysia DC Healthcare Holdings Berhad Full timeA Marketing Digital Specialist is responsible for developing and executing digital strategies to enhance brand visibility, drive engagement, and increase conversions across various online platforms. Below are the primary responsibilities and authority for the role.Duties & ResponsibilitiesDigital Campaign Management: Plan, execute, and optimize digital...
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Content Creator Specialist
5 hours ago
Selayang Municipal Council, Malaysia Wolves Digital Full timeAt Wolves Digital, we are seeking a highly skilled and creative Content Creator Specialist to join our team. This is an exciting opportunity for an innovative professional with a passion for social media content creation.About the RoleThis role involves creating engaging and high-quality content across various social media platforms, including Instagram,...