Tech Support Professional
2 days ago
GKash Sdn Bhd is looking for a skilled IT professional to join our team as a tech support specialist.
Job Description:- Identify and resolve technical issues related to hardware and software systems.
- Analyze complex problems and develop effective solutions.
- Communicate with customers to understand their technical concerns and provide timely resolution.
- Install, configure, and maintain hardware and software systems.
- Develop and implement procedural documentation for support processes.
- Degree in computer science or information technology.
- Prior experience in tech support, desktop support, or a similar field.
- Proficiency in remote desktop applications and help desk software.
- Strong problem-solving skills and attention to detail.
- Competitive compensation package
- Medical claim coverage
- Allowance provided
- EPF SOCSO benefits
- Annual leave
- Company-sponsored social events
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Software Support and Training Professional
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