E-commerce Optimization Specialist
2 days ago
About Klook
We're a leading platform for experiences and travel services, bringing people closer together through shared moments of joy and wonder.
Founded in 2014 by three visionary entrepreneurs, Ethan Lin, Eric Gnock Fah and Bernie Xiong, we've grown into a global company with over 1,500 employees and 20+ locations worldwide.
Our high-performing culture is driven by a passion for innovation, excellence and customer satisfaction. We value collaboration, creativity and continuous learning among our team members.
We're always striving to improve and achieve greater heights in the dynamic new era of travel. We're looking for talented individuals to join our journey.
Your responsibilities:
- Develop and implement A/B testing strategies to optimize user price elasticity and set the right selling price
- Create a yield management framework for optimal budget utilization and revenue growth
- Collaborate with product managers to design internal tools and products enhancing efficiency and competitiveness
- Stay up-to-date with industry best practices of pricing & revenue management and implement learnings
- Process definition and management
- Work with multiple functions to define scalable processes and workflows for prices setting and modification
- Collaborate with product managers to develop internal tools and products for managing such workflows
Your qualifications:
- Hard Skills – SQL, Microsoft Tools (Excel) / Google Spreadsheets
- Program / Process management Abilities: Optimizing existing processes and developing new scalable/repeatable processes and best practices
- Previous e-commerce experience (preferably OTA) is a plus point
- Master stakeholder Management skills: Work with stakeholders across Business Development, Operations, Product and Marketing
- Analytically Savvy: uses data to find tangible value for the organization
- >3 years work experience in strategy/operations/program/category management roles
What you'll get:
- A dynamic and inclusive workplace with a diverse team of over 1,500 employees
- The opportunity to be part of building a global travel brand and contributing to its success and evolution
Klook is an equal opportunity employer, dedicated to creating a welcoming and supportive culture where everyone belongs.
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