Marketing Support Officer
3 days ago
We are seeking a dedicated Customer Service Liaison to join our team at IPC Shopping Centre. As a liaison between tenants and management, you will play a crucial role in maintaining a positive and supportive environment for both parties.
About the Role- This is a customer-facing position that requires strong communication and interpersonal skills.
- You will be responsible for responding to customer inquiries, resolving issues, and providing accurate information about activities and services offered at the centre.
- A key part of this job is to maintain a clean and organized workspace, ensuring that all necessary equipment and resources are available when needed.
Responsibilities:
- Provide exceptional customer service, addressing queries and concerns promptly and professionally.
- Coordinate with the Marketing Department to ensure smooth execution of promotional events and activities.
- Participate in regular meetings to discuss ongoing projects and share best practices.
Requirements:
- A minimum of SPM qualification is required, with relevant experience in customer service or related fields.
- Excellent communication and interpersonal skills are essential for success in this role.
- Able to work independently and as part of a team, adapting to changing priorities and deadlines.
- Flexibility to work varied shifts, including evenings, weekends, and public holidays.
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