Trade Sales Executive

7 days ago


Penang, Malaysia AFFIN Group Full time

About AFFIN Group

AFFIN Group is a leading financial institution that values innovation, teamwork, and customer satisfaction.

We are seeking an experienced professional to join our team as a Trade Sales Support Executive. As a key member of our Trade Sales team, you will play a critical role in driving business growth and optimizing profitability through effective trade document processing and service delivery.

Key Responsibilities:

  1. Engage with internal and external customers to provide advisory services on Trade products and enhance business opportunities.
  2. Perform daily pre-processing activities with high accuracy and speed, while managing backlogs or deals outstanding.
  3. Monitor customer utilization and business relationships, identifying sales opportunities by recommending suitable products/services.
  4. Support business goal management by monitoring operational functionalities and proposing necessary changes.
  5. Maintain excellent customer relationships through scheduled visits and calls, addressing requirements and proposing solutions.
  6. Assist in conducting training on Trade Products and technical assistance for internal and external customers.
  7. Prepare sales pipelines and monthly performance reports on trade sales activities.
  8. Ensure compliance with bank policies and regulatory guidelines, including transaction monitoring and reporting.
  9. Support Business Continuity/Disaster Recovery (BCP/DRP) activities to ensure uninterrupted services.
  10. Perform other tasks as assigned, including product development, system enhancement, and process improvement.


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