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Restaurant Operations Leader

3 weeks ago

Kuala Berang, Terengganu, Malaysia A&W (Malaysia) Sdn Bhd Full time

Job Overview

A&W (Malaysia) Sdn Bhd is seeking a highly motivated and experienced individual to fill the position of Restaurant Manager/ Assistant Restaurant Manager at our Subway Kuala Berang location. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.

Responsibilities

  • Oversee daily restaurant operations to ensure high-quality food and services are delivered to customers.
  • Maintain a clean and safe work environment, adhering to company standards and regulatory requirements.
  • Lead a team of staff members, providing guidance, support, and training to enhance their performance and job satisfaction.
  • Analyze sales data, identify trends, and implement strategies to increase revenue and optimize profitability.
  • Foster positive relationships with customers, ensuring their needs are met and exceeded through timely and effective issue resolution.
  • Collaborate with other departments, such as marketing and human resources, to achieve business objectives and improve overall efficiency.

Requirements

  • Bachelor's degree in Business Administration, Hospitality Management, or related field.
  • Minimum 2 years of experience in a supervisory role within the Quick Service Restaurant (QSR) industry.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
  • Computer proficiency in Microsoft Office and other relevant software applications.
  • Physical stamina to perform job duties, including standing for long periods, lifting heavy objects, and working in a dynamic environment.

Benefits

  • Competitive salary package.
  • Opportunities for professional growth and development.
  • Recognition and rewards for outstanding performance.
  • Comprehensive benefits program, including EPF and SOCSO.

How to Apply

Interested candidates should submit their resume and cover letter to us via email. We look forward to hearing from you