IT Support and Services Director

5 days ago


Butterworth, Penang, Malaysia Lam Research Full time
Role Description

We are looking for an IT Support and Services Director to join our team at Lam Research. This individual will be responsible for providing technical leadership and expertise in IT support and services, including incident response, on-call support, and coordination and presentation.

Key Responsibilities

  • Incident Response: Handle incidents related to campus infrastructure, including POS and security systems.
  • On-Call Support: Be available for critical IT issues outside regular hours.
  • Coordination and Presentation: Represent business units in forums and manage vendor relationships.

Qualifications

  • Bachelor's degree in Information Technologies, Computer Science, or a related field.
  • More than 5 years of working experience.
  • Proven experience in supporting logistics operations, networking systems, and compute-related services.
  • Strong logical and analytical thinking and execution skills.


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