Data Acquisition Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time
Crowdsourcing Specialist - Data Acquisition

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

Our global headquarters are in Los Angeles and Singapore, and our offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

About the Role

The Crowdsourcing Specialist will serve as a bridge between project delivery and the crowdsourcers. They will work collaboratively with Business Partners (BPs) and requestors, to understand the intricacies of labelling for each business line, assessing current and incoming projects for suitability, blockers faced, and creatively problem solve for workarounds to help maximise utilisation.

Key Responsibilities

  1. Recruitment - Develop and implement strategies to recruit talented crowdsourcers to ensure a diverse pool of candidates;
  2. Onboarding - Lead the onboarding process for new crowdsourcers, ensuring they understand project expectations, workflows, and tools;
  3. Delivery - Source, manage and track the delivery of labelling tasks, ensuring crowdsourcers meet project deadlines and quality standards;
  4. Crowdsourcer support - Offer ongoing support to crowdsourcers, addressing any questions, concerns, or technical issues;
  5. Performance improvement - Track the performance of crowdsourcers and collaborate with project managers to improve task specifications and optimize workflows.

Qualifications

Minimum Qualifications

  1. 1-3 years experience in operation and mass hiring;
  2. Strong project management and cross-department communication skills;
  3. Strong analytical skills, aptitude to independently learn new technologies;
  4. Good information analysis, data deep dive and interpretation capability.

Preferred Qualifications

  1. Excellent problem-solving, task prioritization, follow-up, and eager learner;
  2. Ability to use SQL and scripting languages (Python, R) are preferred;
  3. Fluent in English (written and verbal) and other languages is a plus.


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