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Field Account Executive

1 week ago

Johor Bahru, Johor, Malaysia Ninja Van Full time

Ninja Van is transforming the logistics landscape with innovative technology and operational expertise.

We are dedicated to delivering best-in-class services that delight our shippers and end-customers alike.

Key Responsibilities:Customer Engagement:
  1. Foster strong relationships with customers to drive business growth and loyalty.
  2. Develop and execute sales strategies to acquire new customers and expand existing accounts.
  3. Provide exceptional customer service to ensure high levels of satisfaction.
Internal Collaboration:
  1. Cultivate effective working relationships with internal stakeholders to ensure seamless service delivery.
  2. Communicate regularly with support teams to address customer concerns and resolve issues promptly.
  3. Analyze customer feedback to inform business improvements.
Performance Monitoring:
  1. Develop and track key performance indicators to measure sales success.
  2. Regularly review and update the sales plan to reflect changing market conditions and customer needs.
  3. Stay up-to-date with industry trends and competitor activity to inform strategic decision-making.
Qualifications:
  • Bachelor's Degree or higher in a relevant field.
  • At least 1-2 years of sales experience with a proven track record of success.
  • Excellent verbal and written communication skills.
  • Ability to travel and possess own transportation.
  • Strong problem-solving skills with a customer-centric approach.