Marketing Solutions Director

4 days ago


Klang, Selangor, Malaysia Synergy XYZ Full time

Synergy XYZ Overview:

Our agency is dedicated to delivering innovative marketing solutions that drive client growth. We leverage data-driven insights and creativity to develop effective marketing strategies.

Key Responsibilities:

  • Understanding client requirements and developing proposals to onboard new clients.
  • Collaborating with the E-Commerce team to plan 360 E-Commerce strategies for clients:
    • Listing optimization
    • Pricing strategy
    • Marketing activities strategy
    • Sales channels & platforms strategy
    • E-commerce marketing roadmaps
    • KPI forecasting for each activity
  • Supporting the operation of the E-Commerce platform, including:
    • Setting up campaigns and promotions
    • Updating posts, banners, and design
    • Monitoring campaigns and promotions
    • Inventory forecasting & management
    • Responding to customers' queries
    • Providing feedback on reviews
    • Developing FAQs
    • Sending broadcast messages
    • Processing E-Commerce orders' documents
  • Reviewing content direction and media strategy planned by the respective teams.
  • Liaising with clients to update on E-Commerce performance and proposing new ideas to improve client business.
  • Working closely with the Tech Team on IT-related projects.
  • Leading and monitoring the team to ensure tasks are on track and completed according to SOP.
  • Preparing a team performance report for employee evaluation.
  • Liaising with Analytics Specialists to identify competitors' market performance.
  • Working with the Data Analytics and E-Commerce team members to prepare reports on E-Commerce and marketing campaign performance.
  • Studying and understanding E-Commerce reports to identify marketing effectiveness.

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Business Development, Marketing, and Strategy/Planning

Industries: Marketing Services, Technology, Information and Media, and Business Consulting and Services



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