Senior IT Operations Coach

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time

Job Description

As a Senior Agile Coach, you will be responsible for guiding teams in adopting and excelling in Agile practices. You will provide strategic guidance and coaching to individuals, teams, and leadership in Agile methodologies such as Scrum, Kanban, and ITIL.

You will act as a pragmatic, active participant in Agile ceremonies (e.g., daily stand-ups, retrospectives, planning sessions) to directly influence and guide teams in their Agile practices. Foster an environment of accountability and transparency, coaching teams in continuing their Agile journey with a strong focus on continuous improvement.

Key Responsibilities:

  • Provide strategic guidance and coaching to individuals, teams, and leadership in Agile methodologies.
  • Act as a pragmatic, active participant in Agile ceremonies to directly influence and guide teams.
  • Foster an environment of accountability and transparency, coaching teams in continuing their Agile journey.

Requirements:

  • 7+ years of experience in Agile coaching.
  • Strong expertise in using data and metrics to drive decision-making and continuous improvement within Agile teams.
  • Hands-on experience with ITIL 4.0 frameworks and practices.

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