Senior Customer Support Specialist
2 days ago
We are seeking an exceptional customer service representative to join our warm and friendly customer service team based in our KL office.
Key Responsibilities:- To provide information about products and services to customers.
- To meet customer needs and expectations.
- To educate customers on current campaigns that we represent.
- To create brand awareness to the public.
- Managing a dynamic team of customer service representatives.
- Coaching team members in effective customer service, product knowledge, and new marketing campaigns.
- Ensuring the right recruitment and effective onboarding of new team members.
- Reliable and efficient order processing and service excellence.
- Working with seniors across the business.
- Driving a strong team culture.
This role involves working closely with seniors across the business to achieve goals in the development of customers and through leading and coaching the customer service and operations specialist team members.
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Senior Customer Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeNirvana Asia is a company that values innovation and excellence.We are seeking a highly skilled Senior Customer Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers and escalating issues to senior technical experts when necessary.Your responsibilities will include:Providing technical support...
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Customer Support Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeSenior Customer Service P2P SpecialistWe are seeking a highly skilled and experienced Senior Customer Service P2P Specialist to join our team at Bybit. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring that all customer interactions are handled professionally and efficiently.The...
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Senior Administrative Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Roundtable on Sustainable Palm Oil (RSPO) Full timeThe Roundtable on Sustainable Palm Oil (RSPO) is a global organisation dedicated to driving sustainability in the palm oil industry. Our operations span 104 countries and territories, representing every link in the supply chain.We are seeking a senior-level Senior Administrative Support Specialist to provide office administration support in our Secretariat...
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Global Customer Support Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full timeAbout the Role:This Global Customer Support Specialist position involves handling customer inquiries, resolving complaints, and escalating complex issues to senior team members. You will work in a fast-paced environment, responding to customer requests promptly and professionally, while maintaining accurate records of all interactions.Key qualifications...
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Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hytechc Full timeSupport Specialist - Customer EngagementWe are looking for a dedicated Support Specialist - Customer Engagement to join our team at Hytech. In this role, you will play a vital part in ensuring seamless customer interactions across various touchpoints.Your primary responsibility will be to provide exceptional customer service, responding to inquiries,...
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Administrative Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure seamless execution of business operations by meeting...
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Senior Customer Retention Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeSenior Customer Retention SpecialistAt Businesslist, we are seeking a Senior Customer Retention Specialist to oversee the process of customer retention within our business. This role involves interacting with existing customers on a regular basis, helping customers, and implementing high-standard customer service to enhance customer satisfaction.Key...
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Telemarketing Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full timeAs a senior telemarketing specialist, you'll be serving the regional telemarketing requirements for one of the top ASEAN Google Partners, focusing on spreading awareness on digital transformations and specializing in three main areas – Artificial Intelligence, Machine Learning and Cloud Infrastructure. Your role is crucial in driving sales efforts by...
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Executive Customer Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeAbout the RoleWe are looking for a highly motivated and experienced Executive Customer Support Specialist to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service.
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Sales Development Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full timeSales Development Specialist RequiredWe are looking for a results-driven individual to join our sales team as a Sales Development Specialist. In this role, you will be responsible for conducting outbound calls to potential customers, managing a portfolio of accounts, and developing positive relationships with clients.
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Customer Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Moomoo MY Full timeMoomoo MY is seeking a Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to local and overseas customers.Responsibilities include responding to customer inquiries via phone, email, and live chat, as well as assisting with trading account registration and onboarding processes.You...
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IT Technical Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full timeCompany OverviewØrsted A/S is a leading global developer of offshore wind farms, with a strong focus on sustainability and innovation. Our team works collaboratively to deliver high-quality services to our customers.Job DescriptionWe are seeking a highly skilled IT Technical Support Specialist to join our Global Service Desk team. As an IT Technical Support...
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Global Customer Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeWe're on the hunt for a highly motivated Global Customer Support Specialist to join our team at Trip.com Group. As a Customer Advisor, you will be responsible for supporting our customers' travel needs, providing exceptional customer service, and contributing to the success of our team.You'll be working in a fast-paced environment, communicating with...
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Risk and Customer Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hytechc Full timeHytech Federal Territory of Kuala Lumpur, MalaysiaRisk and Customer Support SpecialistIn this role, you will take on both risk management and technical support responsibilities, analyzing and managing risks in online payments, trading, and promotional activities while providing account opening support and 24/7 technical assistance to various internal...
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Senior Customer Support Leader
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zalora Full timeJob DescriptionZalora is seeking a highly skilled and experienced Senior Customer Support Leader to join our Technology team.The successful candidate will oversee and manage the Product Support function, ensuring that requests and inquiries are handled within Service Level Agreements (SLAs). As a leader of the team, your primary responsibility will be to...
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Live Chat Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeAbout the Role:We are looking for a skilled Senior Customer Service Live Chat Specialist to join our team in Kuala Lumpur. As a key member of our customer support team, you will be responsible for providing exceptional customer experiences through live chat and email support.Our ideal candidate will possess excellent communication and problem-solving skills,...
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Administrative Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Redbrick Group Full timeWe are seeking a highly skilled and organized Administrative Support Specialist to join our team at Redbrick Group.About the RoleThis is an exciting opportunity for a motivated individual to provide support to our employees, customers, and partner companies.Provide administrative support to ensure seamless operationsHandle inbound and outbound calls, emails,...
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Senior SAP MM Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Elsa Energy Full timeSAP Material Management (MM) PositionWe are looking for an SAP MM Support Specialist to join our innovative team at Elsa Energy. The successful candidate will have experience in SAP implementations and be able to provide expert support.Responsibilities:Support and enhance SAP MM module functionality.Participate in SAP implementation projects from start to...
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Digital Marketing Strategist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeRole OverviewSG Support seeks a mid-senior level marketing professional to drive campaign execution and brand management.This role involves planning, executing, and monitoring marketing campaigns across offline and digital channels, as well as analyzing industry trends, competitors, and customer data to optimize marketing strategies.
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Senior Customer Service P2P Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeBybit Federal Territory of Kuala Lumpur, MalaysiaSenior Customer Service P2P SpecialistEstablished in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 60 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and...