Global Customer Support Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full time
About the Role:

This Global Customer Support Specialist position involves handling customer inquiries, resolving complaints, and escalating complex issues to senior team members. You will work in a fast-paced environment, responding to customer requests promptly and professionally, while maintaining accurate records of all interactions.

Key qualifications include at least 5 years of experience in customer service or a related field, strong product knowledge, and excellent problem-solving skills. Fluency in English and Mandarin is essential, as well as the ability to work effectively in a team environment.

Benefits of working with us include comprehensive training programs, opportunities for career advancement, and a supportive team environment.



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