Logistics Support Assistant

5 days ago


Pasir Gudang, Johor, Malaysia Food Excellence Specialist Sdn. Bhd. Full time
About the Job

This Sales Operations Coordinator role is focused on supporting our sales and logistics teams by efficiently managing administrative tasks, coordinating logistics, and delivering exceptional customer service. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities.

Main Responsibilities
  • Order Processing:
    • Accurately receive and process customer sales orders, verifying stock availability and confirming delivery timelines.
    • Generate necessary sales documentation, including invoices, packing slips, and shipping labels.
  • Logistics Coordination:
    • Coordinate with logistics providers to arrange delivery schedules and track shipment status.
    • Manage customs clearance procedures for international shipments.
  • Sales Support:
    • Respond to customer inquiries regarding product availability, pricing, and delivery.
    • Follow up with customers on outstanding orders and provide assistance with sales-related tasks.
Requirements
  • Degree holder in Business Management or Supply Chain studies.
  • Proficiency in English and Mandarin as an added advantage.
  • Experience in logistics and shipping procedures.
  • Strong communication and interpersonal skills for interacting with customers.
  • Able to multitask and manage multiple responsibilities effectively.


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