Administrative Sales Specialist

5 days ago


Pasir Gudang, Johor, Malaysia Food Excellence Specialist Sdn. Bhd. Full time
Job Summary

We are seeking a highly skilled Administrative Sales Specialist to join our team at Food Excellence Specialist Sdn. Bhd. As an integral part of our sales and logistics department, you will play a critical role in ensuring seamless order processing, efficient logistics coordination, and exceptional customer service.

Main Responsibilities
  • Order Processing:
    • Accurately receive and process customer sales orders, verifying stock availability and confirming delivery timelines.
    • Generate necessary sales documentation, including invoices, packing slips, and shipping labels.
  • Logistics Coordination:
    • Arrange delivery schedules with logistics providers and track shipment status.
    • Update customers on delivery progress and manage customs clearance procedures for international shipments.
    • Liaise with freight forwarders to ensure timely and efficient delivery.
  • Sales Support:
    • Answer customer inquiries regarding product availability, pricing, and delivery.
    • Follow up with customers on outstanding orders and assist with sales-related administrative tasks.
  • Administrative Tasks:
    • Maintain accurate customer records and data entry.
    • Filing and organizing sales and logistics documents.
    • Handle basic accounting tasks related to sales orders.
Requirements
  • Degree holder in Business Management or Supply Chain studies.
  • Proficiency in English and Mandarin as an added advantage.
  • Strong Microsoft Office Suite skills, particularly in Excel, Word, and Outlook.
  • Logistics knowledge and understanding of shipping procedures, customs regulations, and freight terms.
  • Excellent communication and interpersonal skills for interacting with customers and addressing inquiries.
  • Able to accurately process orders and maintain detailed records.
  • Efficiently manage multiple tasks and prioritize work to meet deadlines.


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