Business Development Director
3 days ago
**Job Overview**
We are seeking a highly skilled Senior Manager, SME Merchant Development to lead our team in driving digital transformation and growth in the e-commerce sector.
About the Role
- Lead and oversee all roles and functions of SME Development and Support Team to achieve business objectives.
- Develop and implement effective account and project management strategies for SME merchant acquisition and chain campaigns.
- Drive regional development initiatives to increase SME merchant acquisition and mass market presence.
- Provide regional support through ground activities, MAU activation, and merchant activation.
- Manage RMU activities, including roadshows, exhibitions, markets, and universities, to enhance SME merchant acquisition and MAU campaign.
- Design and deliver training programs for SME merchants and agencies to improve their skills and knowledge.
- Collaborate with the field support team to plan and track daily, weekly, and monthly KPIs and provide administrative support to the SME team.
- Contribute to yearly KPI and target planning, and monthly monitoring of achievements against quarterly plans.
- Develop and execute MAU activities and SME merchant acquisition, retention, and active strategies aligned with company objectives to increase coverage and market share.
- Identify, plan, review, and improve key acquisition KPIs, areas of success, focus metrics, and merchant conversion experience plans.
- Lead teams in managing agency performance (if applicable), roles, and focus while maintaining strong relationships with partners, agencies, and agents.
Requirements
- Candidates must hold a Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Management or equivalent.
- A minimum of 7 years of working experience in the related field is required for this position.
About Us
We believe that you have the potential to thrive in our dynamic environment and contribute to revolutionizing the Fintech industry by driving towards a cashless society. If you're ready to take on new challenges, apply now.
Touch 'n Go Group is an organization committed to providing Equal Opportunity Employment based on merit, qualifications, capabilities, and calibre. We strive to create a fair and inclusive workplace. Please note that only shortlisted candidates will be contacted.
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