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Operations Support Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia BIG BERRY CONSULTING SDN BHD Full time
Role Summary

As a Customer Service/Telemarketing Executive at BIG BERRY CONSULTING SDN BHD, you will be responsible for making outbound calls to potential customers, generating leads, and promoting our services to meet sales targets.

You will work closely with our team to develop and implement effective sales strategies and provide exceptional customer service to our clients.

The ideal candidate will have strong communication skills, problem-solving abilities, and attention to detail to manage customer interactions efficiently and effectively.

Main Responsibilities
  • Make outbound calls to potential customers to generate leads and promote our services.
  • Support clients in the registration process and guide them through the enrollment system.
  • Sell products or services over the phone, aiming to close sales or schedule follow-up appointments.
  • Develop and maintain relationships with existing clients and prospects.
  • Meet or exceed daily, weekly, and monthly call and sales targets.