Medical Device Sales and Support Specialist
1 day ago
Femilife Sdn Bhd is a trusted partner for medical device manufacturers, dedicated to delivering innovative diagnostic solutions to healthcare professionals and institutions. With a focus on women's health and infectious disease diagnostics, we strive to improve patient outcomes and promote preventive care through our product portfolio.
Job Overview:We are seeking a highly skilled Medical Device Sales and Support Specialist to join our team and drive sales growth through effective distributor management and comprehensive technical support.
The ideal candidate will have a strong understanding of medical diagnostics, laboratory equipment, and infectious disease testing, as well as excellent communication and presentation skills in English, Malay, and Mandarin.
- Key Responsibilities:
- Provide expert technical support to distributors and end-users on product applications, troubleshooting, and maintenance.
- Develop and deliver comprehensive training programs for distributor sales and technical teams.
- Conduct product demonstrations and clinical applications training for healthcare professionals.
- Resolve complex technical issues and escalate to internal support teams as necessary.
Requirements and Qualifications:
- Bachelor's degree in biomedical sciences, biochemistry, microbiology, medical technology, or a related field.
- Minimum of 2 years of experience in medical diagnostics, technical support, or business development.
- Strong problem-solving skills and the ability to provide technical solutions to clients.
- Self-motivated, detail-oriented, and able to work both independently and within a team.
- Willingness to travel within the assigned territory to support clients and business operations.
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