Employee Systems Support Specialist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia The Access Group Full time

About the Role

We're seeking an experienced professional to join our team as a Employee Systems Support Specialist. As a key member of our Employee Success service delivery function, you will be responsible for owning business-as-usual activities relating to the maintenance of our Employee Success Systems.

You will work in an exciting and collaborative team, who are focused on supporting our employee platforms and colleagues. Your passion for Employee Systems, change delivery, process improvement, and problem-solving will drive your success in this role.

Key Responsibilities

  • Own business as usual activities relating to the maintenance of our Employee Success Systems.
  • Escalate issues where necessary and manage security of our systems.
  • Analyse data, complete data cleanse activities and prepare data for system uploads.
  • Deliver training to internal users within the Employee Success team.
  • Support the Employee Success Systems Manager & team in the ongoing development and evolution of our Employee systems.
  • Collaborate across the Employee Success team, to identify opportunities for improvement and provide options with an assessment of the risks and benefits.

Your Skills and Experience

  • Experience of working in an Employee Success service delivery function.
  • Experience of system support including process development and improvement (enhancements, bug fixing, testing, etc).
  • Ideally, a working knowledge of current Employee Systems.
  • Experience of providing clear, accurate and insightful data in a variety of forms (Microsoft Excel, PowerPoint, interactive dashboards/tools).
  • Intermediate knowledge of Microsoft Excel including formulas, Pivot Tables & Lookups.
  • A track record of data analytic & cleansing skills.
  • Strong problem-solving skills with the ability to think outside the box to provide the simplest solution or identify issues in large data sets.
  • Ability to multitask and prioritise through effective communication within the team.
  • A strong communicator (both in writing and spoken).

About Us

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA, and Asia Pacific. We help more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology; we connect the right people with the right data, at the right time, through Access Workspace.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Loveworklovelifebeyou



  • Kuala Lumpur, Kuala Lumpur, Malaysia R Systems Full time

    Job OverviewWe are seeking a highly skilled System Analyst to join our team at R Systems in Kuala Lumpur, Malaysia. This is a mid-senior level contract position that offers the opportunity to work on challenging projects and develop your technical expertise.The successful candidate will have a strong background in IT systems and applications, with experience...


  • Kuala Lumpur, Kuala Lumpur, Malaysia The Access Group Full time

    We are seeking a highly motivated and experienced professional to join our team as a Success Systems Support Specialist. In this role, you will be responsible for the maintenance and support of our employee success systems.Key responsibilities include owning business as usual activities relating to the maintenance of our Employee Success Systems, including...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full time

    We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure seamless execution of business operations by meeting...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Upscale Sdn Bhd Full time

    Job OverviewUpscale Sdn Bhd is seeking an experienced Avaloq System Support Specialist to join our team. In this role, you will be responsible for providing support and troubleshooting for production issues on the Avaloq system.About the JobThis is a fantastic opportunity for someone with a strong background in banking and payment systems to work on a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MODEC Offshore Production Systems (Singapore) Offshore Frontier Solutions Full time

    Job SummaryWe are seeking an IT Support Specialist to join our team. As a key member of our technology department, you will be responsible for providing technical support and expertise on the Documentum platform. Your primary focus will be on ensuring seamless integration of third-party applications with the Documentum ecosystem.Key Responsibilities:Provide...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    We are seeking a Payroll and HR System Specialist to join our HR services team at Zurich 56 Company Ltd. In this role, you will be responsible for ensuring the accurate and timely processing of payroll, as well as providing support for HR systems and processes.Key ResponsibilitiesProcess payroll accurately and on time, ensuring compliance with company...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full time

    About the RoleWe are looking for a talented Administrative Support Specialist to join our Nirvana Asia team. This role involves providing administrative support to the HR department, including managing employee records, coordinating recruitment, and maintaining compliance with local labor laws.Key ResponsibilitiesProvide administrative support to the HR...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full time

    Nirvana Asia's People Experience Team is dedicated to creating a positive employee experience that makes interacting with the team easy and seamless.We are looking for an Employee Experience Coordinator who can support our efforts by providing enhanced, personal, proactive support to people leaders and team members in relation to a range of people processes...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    About the RoleAs an Audio-Visual Systems Specialist, you will be responsible for overseeing daily operations in support of event management and event systems. This includes video conferencing endpoints for internal VIPs, stakeholders, and employees.Your Responsibilities Will Include:Maintaining conferencing and audio-visual systems, supporting event systems...


  • Kuala Lumpur, Kuala Lumpur, Malaysia International Leadership and Entrepreneurship Cooperative Full time

    About the RoleWe are looking for a skilled HR professional to fill the position of Employee Relations Specialist. This individual will work closely with senior leadership to develop and implement strategies that promote a positive and productive work environment.Key ResponsibilitiesEmployee Communications: Facilitate open and transparent communication...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kenso Corporation Full time

    We are looking for a talented IT Systems Improvement Specialist to join our Digital Transformation Office at Kenso Corporation. As an IT Systems Improvement Specialist, you will be responsible for analyzing and improving IT systems to drive business growth and efficiency.Your primary responsibility will be to assist and support in performing system testing...

  • System Analyst

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia R Systems Full time

    R Systems Federal Territory of Kuala Lumpur, MalaysiaSystem AnalystR Systems Federal Territory of Kuala Lumpur, MalaysiaProfile Traits to look for:Application System Analyst/ Open system background - with SQL query familiarity on MS SQL DB and supporting system application running on Windows Servers (2016/2019 and above)With prior experience working with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time

    About This OpportunitySystem Administrator Position in Shangri-La GroupWe are seeking a highly skilled System Administrator to join our team at Shangri-La Shared Services Sdn Bhd. The successful candidate will be responsible for providing technical support to users of financial systems and ensuring the smooth operation of these systems.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia CXC Full time

    Job DescriptionCXC Federal Territory of Kuala Lumpur, Malaysia seeks a skilled IT System Enhancement Specialist to evaluate and improve its IT systems. The ideal candidate will analyze user requirements, design solutions, and collaborate with stakeholders to implement effective system enhancements.Key Responsibilities:Evaluate existing IT systems and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    Job SummaryZurich 56 Company Ltd is seeking an experienced Claims System Specialist to join our team. As a Claims System Specialist, you will be responsible for providing operational support and business process analysis to ensure the smooth functioning of our claims system.Key ResponsibilitiesManage claims related projects based on business needs and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full time

    We are seeking an experienced Support Services Associate to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure efficient execution of business operations by meeting quality and customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wipro Full time

    Job DescriptionAt Wipro, we are seeking a Business Systems Specialist to join our team. As a Business Systems Specialist, you will be responsible for gathering regulatory reporting requirements with country teams and reviewing these requirements in the context of data requirements, source systems, and available data pipelines.The ideal candidate will possess...

  • ERP Systems Specialist

    14 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time

    About the Company">Hyva is a leading provider of innovative and efficient transport solutions for various industries, including commercial vehicles and environmental services.">The company has over 3,500 employees globally, operating in more than 110 countries with an extraordinary sales and service coverage.">We are committed to developing, producing,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Persistent Systems Full time

    Job SummaryWe are looking for a Technical Solutions Specialist to join our engineering team. The ideal candidate will have a strong background in software development, with a focus on designing and developing scalable, high-performance software systems.Key ResponsibilitiesCollaborate with cross-functional teams to understand business requirements and...

  • IT Support Specialist

    14 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mizuho Bank (Malaysia) Berhad Full time

    Job DescriptionMizuho Bank (Malaysia) Berhad is seeking a highly skilled IT Support Specialist to join our team in Kuala Lumpur, Malaysia.This role involves providing technical support for IT systems and hardware, as well as assisting in the development and implementation of IT policies and procedures.The ideal candidate will have excellent communication and...