Enterprise Customer Advocate

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia dynaTrace software GmbH Full time
About the Position

We are seeking a highly skilled Senior Customer Success Engineer to join our team at Dynatrace software GmbH.

Main Responsibilities
  • Act as a trusted advisor to senior-level customers, providing expert technical guidance and support
  • Develop and implement customized success plans to drive customer satisfaction and retention
  • Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement
Qualifications
  • 4+ years of experience in customer-facing roles, preferably in a similar industry
  • Proven ability to deliver results-oriented solutions that drive customer satisfaction and retention
  • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
Why Join Us
  • Dynatrace offers a dynamic and collaborative work environment, perfect for individuals who thrive in fast-paced settings
  • Our competitive salary and benefits package, as well as opportunities for career growth and professional development


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