24x7 IT Support Team Lead
6 days ago
GREAT EASTERN is committed to delivering exceptional customer experience through seamless IT support. Our 24x7 IT Command Center plays a critical role in achieving this goal.
The Incident Resolution Expert will be responsible for managing shift operations, ensuring prompt incident resolution, and driving continuous improvement. Key responsibilities include:
- Leading a team of operators in monitoring and responding to system incidents
- Ensuring timely escalation and resolution of incidents, minimizing business impact and maximizing user satisfaction
- Driving refinement and improvement of service recovery procedures and tools
- Collaborating with other teams to resolve complex incidents and improve processes
This role requires an individual who can rapidly respond to unplanned IT events or service interruptions, ensuring service normalization in the shortest possible time and minimizing disruption impact.
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IT Service Management Lead
6 days ago
Cyberjaya, Selangor, Malaysia GREAT EASTERN Full timeGreat Eastern's 24x7 IT Command CenterGREAT EASTERN is a leading insurer with a legacy of trust spanning over a century. As we continue to innovate and grow, our customers remain at the heart of all that we do.We are establishing a 24x7 IT Command Center to ensure seamless support for our external and internal services. This strategic move will enable us to...
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Command Center Operations Manager
6 days ago
Cyberjaya, Selangor, Malaysia GREAT EASTERN Full time24x7 IT Support Team LeadAt GREAT EASTERN, we understand the importance of providing excellent customer service. Our 24x7 IT Command Center aims to deliver seamless support for our external and internal services.The 24x7 IT Support Team Lead will play a crucial role in managing shift operations, ensuring prompt incident resolution, and driving continuous...
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Incident Resolution Expert
6 days ago
Cyberjaya, Selangor, Malaysia GREAT EASTERN Full timeService Management LeadGREAT EASTERN is a leading insurer with a rich legacy of trust. As we continue to innovate and grow, our customers remain at the heart of all that we do.We are establishing a 24x7 IT Command Center to ensure seamless support for our external and internal services. This strategic move will enable us to provide top-notch service quality...
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DevOps Network Security Specialist
6 hours ago
Cyberjaya, Selangor, Malaysia DHL Germany Full timeAbout the TeamWe are a multinational team providing 24x7 remote support across the globe. Our work environment is characterized by cooperation with cross-regional teams, enhancing our collective effort to safeguard operations and valuable data.Our team is comprised of experienced IT professionals who share a passion for network security. We are committed to...
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Senior Team Lead, IT Information Systems
28 minutes ago
Cyberjaya, Selangor, Malaysia NTT Global Data Centers Full timeMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAAs our new...
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Test Engineering Team Lead
2 days ago
Cyberjaya, Selangor, Malaysia DHL Germany Full timeAbout the RoleThis role is a fantastic opportunity for someone who wants to make a difference in the field of IT operations. As a Senior Test Engineer at DHL IT Services, you will be responsible for providing second/third level day-to-day operation support and investigating and resolving incidents not resolved in lower support levels.You will work closely...
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Process Engineering Lead
4 days ago
Cyberjaya, Selangor, Malaysia AIA Shared Services Full timeWe are seeking a highly skilled Process Engineering Lead to join our team at AIA Shared Services. This role will involve leading the process engineering in collaboration with respective relevant parties to ensure high-quality services. As a Process Engineering Lead, you will have the unique opportunity to contribute to the development of innovative solutions...
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Empowerment Lead
3 days ago
Cyberjaya, Selangor, Malaysia Experian Asia Pacific Full timeAt Experian Asia Pacific, we are seeking a talented Empowerment Lead to join our team. As an Empowerment Lead, you will be responsible for driving process optimization and improvement initiatives across the organization.Job Description:The successful candidate will have a strong background in process improvement, with experience in leading cross-functional...
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Talent Management Lead
7 days ago
Cyberjaya, Selangor, Malaysia Nirvana Asia Full timeJob SummaryWe are seeking an experienced Head of Human Resource to join our dynamic team at KOLEJ UNIKOP. As a key member of our HR function, you will be responsible for developing and implementing HR strategies, leading the HR team, and ensuring compliance with Malaysian employment laws.About Us:KOLEJ UNIKOP is a leading private higher education institution...
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IT Support Specialist
4 days ago
Cyberjaya, Selangor, Malaysia Dagang NeXchange Berhad ("DNeX") Full timeResponsibilitiesThe protege will be responsible for assisting in the preparation of various documents essential for the MMSW nationwide development/implementation.This includes supporting trainers during training sessions, creating training/support materials, and collaborating with the team to produce various documents.The protege will also be responsible...
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APAC Cooling System Performance Lead
4 days ago
Cyberjaya, Selangor, Malaysia Vantage Data Centers Full timeAbout the RoleWe are looking for a seasoned APAC Cooling System Performance Lead to lead our reliability engineering efforts in the Asia Pacific region. The successful candidate will have full familiarity with mechanical systems arrangements, equipment types, system automation and control components.Responsibilities include ensuring newly built systems meet...
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IT Project Lead
5 days ago
Cyberjaya, Selangor, Malaysia DHL Germany Full timeUnlock Your PotentialWe are seeking a highly skilled Principal Project Manager to lead our global project delivery teams. As a key member of our IT Services team, you will be responsible for ensuring that projects are delivered on time, within budget, and to the required quality standards.With a strong background in project management, you will have...
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Senior IT Project Lead
2 days ago
Cyberjaya, Selangor, Malaysia DHL Germany Full timeSucceed as a Senior IT Project LeadWe are seeking an accomplished Senior IT Project Lead to drive success in our innovative projects. As a trusted leader, you will guide cross-functional teams to deliver high-quality software solutions that meet the needs and exceed the expectations of our stakeholders.About Our Team: Our NetData Event Processing team is...
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ERP Implementation Lead
3 days ago
Cyberjaya, Selangor, Malaysia Awantec Full timeAt Awantec, we are seeking an experienced ERP professional to lead our Sage X3 practice. As Senior Manager, ERP Solution Architect, you will play a pivotal role in driving growth by overseeing the entire ERP implementation process.Key Responsibilities:We oversee the full Sage X3 ERP implementation lifecycle, from pre-sales to delivery, across various modules...
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Application Support Engineer
4 days ago
Cyberjaya, Selangor, Malaysia E2 POWER SDN. BHD. Full timeJob DescriptionAt E2 POWER SDN. BHD., we are seeking an Application Support Engineer to join our team.The successful candidate will be responsible for providing technical support and enhancements for applications used in the bank, including problem investigation, root cause analysis, solution definition, development, and implementation.In addition, the...
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Administrative Support Specialist
5 days ago
Cyberjaya, Selangor, Malaysia Cyberjaya Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Facilities Operations Coordinator. In this role, you will be responsible for managing the day-to-day operations of the facilities, including coordinating maintenance and repairs, managing supplies and inventory, and ensuring that all facilities are properly...
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Lead Specialist
3 days ago
Cyberjaya, Selangor, Malaysia AIA Hong Kong and Macau Full timeLead Specialist - Treasury & Banking InfrastructureApply locations Cyberjaya, MY-AIA Shared Services Malaysia time type Full time posted on Posted 2 Days Ago job requisition id JR-56188FIND YOUR 'BETTER' AT AIAWe don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.We believe in empowering...
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Operations Support Specialist
2 days ago
Cyberjaya, Selangor, Malaysia OCBC Bank Full timeAbout the RoleThis position is responsible for providing exceptional administrative support to the Business Service Centre. The successful candidate will have strong organizational skills, attention to detail, and excellent customer service skills.Key Tasks:Operational Support:Oversee daily office operations, including managing supplies, equipment, and...
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Administrative Support Specialist
2 days ago
Cyberjaya, Selangor, Malaysia AFFIN Group Full timeCreate your future with Affin, where you can make a difference.Job OverviewAffin Group is committed to great work and inspires open minds. We believe in collaboration, effective communication, and continuous improvement.Key ResponsibilitiesAdministrative Support: Provide administrative support to the Technology Acceleration team, including calendar...
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EmPower Lead: Continuous Improvement Lead, Malaysia
27 minutes ago
Cyberjaya, Selangor, Malaysia Experian Full timeFull-timeEmployee Status: RegularRole Type: HybridDepartment: Project ManagementSchedule: Full TimeCompany DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain...