EcoCeres Technical Operations Manager
6 days ago
About This Role
The Technical Operations Manager at EcoCeres plays a crucial role in supporting the organization's IT infrastructure and applications. As a key member of our technical team, you will be responsible for ensuring the smooth operation of our software systems, providing expert guidance to end-users, and collaborating with cross-functional teams to drive business success.
Responsibilities
- Support IT Infrastructure: Oversee the day-to-day operation of IT infrastructure, including network, server, and client/end-point operations.
- Develop User Training: Design and deliver user training programs to enhance knowledge and proficiency in software applications.
- Collaborate with Stakeholders: Work closely with IT COEs, cross-functional teams, and stakeholders to gather requirements, communicate project status, and ensure user adoption of new systems.
- Evaluate Emerging Technologies: Stay up-to-date with emerging technologies, trends, and best practices to identify opportunities for innovation and improvement.
Qualifications
- Education: Degree in Computer Science, Information Technology, or related fields.
- Experience: Minimum 5 years of working experience in relevant field.
- Skills: Strong organizational and time management abilities, excellent communication and interpersonal skills, and ability to assess risks and propose solutions.
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