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Sales Professional

3 months ago

Bukit Mertajam, Penang, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time
Job Overview:

The Sales Executive will be responsible for driving sales growth by identifying and targeting potential clients, maintaining relationships with existing clients, and achieving sales targets. This role requires a proactive approach in seeking new opportunities, excellent communication skills, and the ability to close deals effectively.

Key Responsibilities:
  • Attend to customer inquiries on new and existing orders.
  • Receive and process Purchase Order (PO) from customer.
  • Process Sales Order (SO) in system, determine the location and quantity of inventory (garments for laundry and consumable item) available to meet each and every PO that received from customers.
  • Work with Sales Coordinator to ensure Sales Order are attended and inventory (garments for laundry and consumable item) available to meet delivery.
  • Prepare delivery documents for local delivery and shipping documents for export orders.
  • Work with Sales Coordinator and Logistic Coordinator to coordinate delivery routes and schedules.
  • Supervise Sales Coordinator on support activities and functions, i.e. maintaining accurate stock level to support sales activity.
  • Monitor blanket order from customer and plan delivery effectively. Ensure the required products are delivered on time, update blanket orders until it has exhausted.
  • Follow up with existing customer on SO or forecast before existing blanket order exhausted.
  • Work with customer on customers complaint to enhance good services and maximize customer satisfaction.
  • Conduct random check on stock that maintained at warehouse.
  • Prepare monthly sales order report and monitor blanket Sales Order report.
  • Filing of all relevant documents pertaining to the Sales Order functions.
  • Handle collection matters including sending customer account statement and follow up on overdue payment.
  • Communicate with Sales team and Manager to ensure efficient customer service.
  • Setting sales goals and developing sales strategies. (call/visit plan etc)
  • Researching prospects and generating leads.
  • Contacting potential and existing customers on the phone, by email, and in person.
  • Demonstrating and presenting products.
  • Handling customer questions, inquiries, and complaints.
  • Preparing and sending quotes and proposals.
  • Managing the sales process through specific software programs (JDE etc).
  • Building and maintaining a customer database (customer contact master list etc).
  • Meeting sales targets.
  • Collect and analyze information, prepare data and present reports when needed.
  • Review your own sales performance, aiming to meet or exceed targets
  • Participating in trade exhibitions, conferences and sales team meetings.
  • Any other ad-hoc tasks assigned from time to time.
Requirements:
  • Proven experience in sales or a similar role (minimum 3 years).
  • Bachelors degree in Business, Marketing, or related field.
  • Excellent communication, negotiation, and presentation skills.
  • Strong customer service skills with a client-oriented mindset.
  • Ability to work independently and manage time efficiently.
  • Strong understanding of market dynamics and sales strategies.
  • Ability to achieve sales targets and manage client relationships.
  • Good command in Bahasa Malaysia and English. Any additional language an added advantage.
  • Possess own transport and willing to travel