Technical Account Manager Position

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cyber Crime Full time

We are seeking a Network Security Specialist to join our team in the APAC region. As a Technical Account Manager, you will be responsible for collecting and analyzing customer network information, recommending actions based on analysis, and providing education to customers.

The ideal candidate will have a minimum of five years relevant professional experience, strong network security and routing experiences, and exceptional customer service orientation and strong communications skills.

Key responsibilities include:

  • Collecting, analyzing, and changing recommendations for configuration of information
  • Collecting and analyzing customer's network information
  • Providing education to customers on gaps in networking and product knowledge
  • Following up with technical cases and managing expectations until closure

We offer a competitive salary and benefits package, including travel opportunities.



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