Sales and Marketing Manager

7 days ago


Petaling Jaya, Selangor, Malaysia Silverlake Innovation Partners Sdn Bhd Full time
About the Role

This is a full-time onsite position for an Account Executive/Account Manager. As a key member of our sales and marketing team, you will be responsible for building and maintaining lasting relationships with clients and partners.

You will serve as the primary point of contact for key accounts, addressing client needs, concerns and expectations.

Key Responsibilities
  • Develop strategies to enhance customer engagement and retention.
  • Coordinate internal (sales, technical, and customer support) and external resources (partners) to ensure seamless service delivery.
  • Identify upselling and cross-selling opportunities to increase revenue.
  • Manage the entire sales cycle from opportunity, proposals writing, prepare quotations, presentation of offerings to customer, prepare costing and pricing strategy, contract negotiation and renewal, work with project management team and/or vendors on delivery of products and services/projects, follow up on customer payments, and ensuring support teams are delivering proper after sales support.
  • Track and report on account performance, client feedback, and market trends.


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