Sales and Service Executive
4 days ago
AM SALES & MARKETING SDN BHD is an Industrial Solution provider, one of the largest PPE, Abrasive, tools, Tapes & Adhesive suppliers in Malaysia.
Job DescriptionThis role involves delivering exceptional customer service and support to our clients. You will be responsible for communicating with customers, identifying their needs, and providing solutions.
Key Responsibilities- Customer Service: Respond to customer inquiries via phone, email, and chat in a timely and professional manner;
- Needs Assessment: Identify and assess customers' needs to achieve satisfaction, providing appropriate solutions and alternatives when necessary;
- Relationship Building: Build sustainable relationships and trust with customers through open and interactive communication;
- Collaboration: Collaborate with internal teams to address customer issues and improve overall customer experience;
- Product Knowledge: Stay up-to-date on product knowledge, company policies, and industry trends to provide accurate information to customers;
- Performance Targets: Strive to meet or exceed customer satisfaction goals and performance targets;
- Order Management: Generate Sales Orders, Delivery Orders & Invoices;
- Order Tracking: Follow up on all orders, schedule orders, back orders, and collections;
- Support Services: Provide support to salesperson in issuing quotation, proforma invoice, processing & monitoring of all their orders;
- ETA Monitoring: Tracking ETA dates (outstanding sales order monitoring & follow-up, updating salesperson & customers);
- Delivery Arrangement: Ensure all orders are processed timely in accordance with our process flows;
- Education: Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field;
- Experience: Previous experience in customer service or a related field of at least 2 years is preferred;
- Communication Skills: Excellent communication skills, both verbal and written;
- Problem-Solving Abilities: Strong problem-solving abilities with a customer-focused mindset;
- Time Management: Ability to multitask, prioritize, and manage time effectively;
- Software Proficiency: Proficiency in using customer service software, CRM systems, and Microsoft Office Suite;
- Attitude: A positive attitude and willingness to learn and adapt in a fast-paced environment.
-
Customer Service Executive
2 weeks ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeJoin to apply for the Customer Service Executive role at AM SALES & MARKETING SDN BHD.Be among the first 25 applicants.Position OverviewWe are looking for a passionate and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate should be an excellent communicator with strong problem-solving skills and a commitment to...
-
Project Sales Engineer
2 weeks ago
Petaling Jaya, Selangor, Malaysia Daikin Malaysia Sales & Service Sdn Bhd Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Daikin Malaysia Sales & Service Sdn BhdSenior Executive Human Resources at Daikin Malaysia Sales & ServiceKey Roles:To communicate product specification and pricing to the customer.To liaise with Project Dealer on the progress of the tendering.To liaise with...
-
Service Desk Coordinator
1 day ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeCustomer Service Executive WantedWe are looking for a highly skilled and customer-focused individual to join our team at AM Sales & Marketing SDN BHD.About the PositionThis is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in customer service.The successful candidate will be...
-
Sales Planning Executive
2 weeks ago
Petaling Jaya, Selangor, Malaysia Daikin Malaysia Sales & Service Sdn Bhd Full timeKey Roles:Collect and analysis sales related dataPlan and conduct market survey to find out additional information and data from marketMonitor sales result compared with budget and targetMake budget proposalMake sales forecast and report sales resultMake report to share analysis sales related dataMake proposal of company direction policies and actions sales...
-
Customer Service Representative
1 day ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeAbout AM Sales & Marketing SDN BHDWe are a leading provider of retail office equipment solutions, dedicated to delivering exceptional customer experiences.Job DescriptionWe are seeking an experienced Customer Service Executive to join our team. The ideal candidate will have excellent communication skills and a passion for providing outstanding customer...
-
Sales Support Specialist
1 day ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeJoin Our Team as a Customer Service ExecutiveWe are looking for a highly motivated and customer-focused individual to join our team at AM Sales & Marketing SDN BHD.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in customer service.The successful...
-
Account Executive
1 day ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeJob DescriptionWe are seeking a highly skilled Account Executive to join our team at AM Sales.The successful candidate will be responsible for managing daily financial transactions, including receiving and processing accounts receivable, uploading sales invoices to the customer portal, generating and sending electronic SOAs and aging analysis at the end of...
-
Customer Service Executive
4 days ago
Petaling Jaya, Selangor, Malaysia AM Sales & Marketing Sdn Bhd Full timeThis job is all about helping customers and solving their problems You might like this job because you get to communicate with people daily, support their needs, and work closely with different teams to enhance their experience.ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a timely and professional manner;Identify and assess...
-
Sales and Marketing Support Specialist
1 day ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeAre you a highly motivated and results-driven individual looking for a challenging role in sales and marketing? Look no further than this exciting opportunity at AM Sales & Marketing Sdn Bhd! As a Sales and Marketing Support Specialist, you will be responsible for providing critical support to the sales team in driving revenue growth and expanding the...
-
Account Executive
7 days ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeJob DescriptionThe Account Executive will be responsible for managing daily financial transactions, including collections and account payable processing, uploading sales invoices to the customer portal, generating and sending electronic SOA and aging analysis at the end of each month, processing accounts payable and making monthly payments to suppliers,...
-
IT Services Executive
5 days ago
Petaling Jaya, Selangor, Malaysia DXC Technology Inc. Full timeJob Overview:We are a leading it services company, dxc technology inc, seeking an experienced it services executive to lead our sales efforts in malaysia. As a sales manager, you will be responsible for growing sales revenue through strategic planning, execution, and relationship-building.Your primary focus will be on selling our comprehensive range of it...
-
Client Care Professional
1 day ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeAbout the JobWe are seeking an experienced Customer Service Executive to join our team at AM Sales & Marketing SDN BHD.Key ResponsibilitiesThe successful candidate will be responsible for responding to customer inquiries via phone, email, and chat in a professional and prompt manner.They will identify and assess customer needs, providing appropriate...
-
Sales Manager
1 week ago
Petaling Jaya, Selangor, Malaysia EOM Sales Sdn Bhd Full time2 days ago Be among the first 25 applicantsDirect message the job poster from EOM Sales Sdn BhdConnecting great people with great opportunities.EOM Sales Sdn Bhd (under WYLD Group) is a market leader in LED display solutions, integrated audio-visual systems, digital signage, and wireless meeting solutions across Malaysia and Asia Pacific. We take pride in...
-
Administrative Coordinator
1 day ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeAs an Administrative Coordinator - Marketing at AM Sales & Marketing Sdn Bhd, you will provide critical support to the marketing team in executing various marketing activities. Your primary responsibilities will include:Maintaining accurate records and databases for marketing campaignsAssisting in market research and data analysisCoordinating logistics for...
-
Service Excellence Manager
4 days ago
Petaling Jaya, Selangor, Malaysia AM Sales & Marketing Sdn Bhd Full timeAbout Our CompanyWe are AM SALES & MARKETING SDN BHD, an Industrial Solution provider serving the Malaysian market.Job SummaryThis position requires a highly skilled individual to deliver exceptional customer service and support.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries via phone, email, and chat in a timely and professional...
-
Marketing Professional
1 day ago
Petaling Jaya, Selangor, Malaysia AM Sales Full timeThe ideal candidate for this role is a dynamic and resourceful individual with a passion for marketing and sales. With a strong background in business, you will be responsible for providing administrative support to the marketing team, including tasks such as market research, data analysis, and campaign execution.Key responsibilities include:Sourcing new...
-
IT Sales Executive
2 weeks ago
Petaling Jaya, Selangor, Malaysia Upscale Sdn Bhd Full timeWilstech is currently looking for a Sales Executive who has a good attitude in working, willing to learn and explore new ideas. The candidate's primary focus will be the sales or pre-sales of customised web and mobile application development services for businesses. If you are looking for such a job opportunity, WIlstech may be just the place for you to...
-
Services Sales Manager
7 days ago
Petaling Jaya, Selangor, Malaysia Schneider Electric Norge AS Full timeIn Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an...
-
IT Sales Executive
1 day ago
Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full timeAt Konica Minolta, we are seeking a highly motivated IT Sales Executive to join our team. As an IT Sales Executive, you will be responsible for building long-term relationships with clients and working closely with them to uncover new sales opportunities within assigned client accounts.You will manage all aspects of sales, from prospecting and qualifying to...
-
Sales and Service Negotiation Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full timeAbout the Job:We are looking for a highly skilled Sales Executive to join our team at Hitachi Vantara Corporation. As a Sales Executive, you will play a critical role in driving business growth by developing new business opportunities and maintaining existing client relationships.Your primary responsibilities will include conducting sales and service...