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Customer Experience Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zalora Full time
About the Position

The Technical Support Director position at Zalora offers a unique opportunity for an ambitious and driven individual to lead the Product Support function within the Technology team. As a key member of the organization, you will be responsible for overseeing and managing the support function to ensure that requests and inquiries are handled efficiently and effectively.

You will work closely with other departments to align support processes with the company's overall objectives. Reporting to the Head of Product for Fulfillment Services, this role presents a fantastic opportunity to make a meaningful impact on the success of the organization.