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Customer Experience Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Love, Bonito Full time

About Us

Love, Bonito is a digital-first company empowering the everyday Asian woman through style and self-confidence.

We are a leading direct-to-consumer womenswear brand with an omni-channel presence across Indonesia and Malaysia.

We strive to be the most thoughtful brand globally for the Asian female consumer.

Main Responsibilities:

  • Create excitement in product launches, workshops, and events.
  • Provide exceptional customer experience through color, fit, and silhouette advice.
  • Ensure seamless shopping experiences with all merchandise available on the floor.
  • Maintain a clean shopping environment and process stock replenishments, returns, and damages.
  • Process payments using the POS system.
  • Collaborate with the store manager to drive sales performance.