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Customer Experience Director

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time
Join Our Retail Team as a Store Performance Specialist at BusinesslistAbout the Role

We are seeking a highly skilled and motivated Store Performance Specialist to join our retail operations team at Businesslist. As a key member of our team, you will be responsible for driving sales growth, improving store performance, and fostering a positive work environment.

Main Responsibilities
  1. Sales Growth: Achieve store sales targets by implementing effective strategies, motivating the team, and analyzing sales performance.
  2. Staff Development: Mentor and manage staff to ensure high performance and excellent customer service, providing regular feedback and coaching opportunities.
  3. Store Operations: Oversee daily store operations, including inventory management, cash handling, and maintenance, ensuring seamless day-to-day functions.
  4. Visual Merchandising: Maintain brand standards by ensuring attractive and effective product displays, creating an engaging shopping experience for customers.
Requirements and Qualifications
  • Leadership Experience: Minimum of 6 years of experience in retail operations, with a proven track record in sales and team management.
  • Communication Skills: Excellent customer service and communication skills to engage with diverse clientele and enhance the shopping experience.
  • Operational Knowledge: Experience in inventory management, visual merchandising, and store operations to ensure seamless day-to-day functions.
What We Offer
  1. Competitive Salary Package: Competitive salary package with performance-based incentives.
  2. Career Growth Opportunities: Opportunity to work with an internationally recognized brand in a dynamic retail environment, with career growth and development through training and leadership opportunities.