Customer Service Expert HR

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Edwards Lifesciences Gruppe Full time

The Customer Service Expert HR will play a pivotal role in delivering customer-centric experiences at Edwards Lifesciences Gruppe. As an HR specialist, you will execute daily service operations and respond to complex service demands.

Main Responsibilities:
  • Respond to increasingly complex service demands and issues, identifying solutions and providing HR-related information.
  • Administer HR tasks and activities for assigned functions, ensuring accuracy and timeliness.
  • Recognize emerging issues and trends in interactions, providing insights for continuous improvements.
Requirements:
  • H.S. Diploma or equivalent is required; Bachelor's Degree in Human Resources or related field is preferred.
  • 2 years of experience in Human Resources Administration or shared services environment is necessary.
  • Experience managing HR system data and knowledge of employment legislation is beneficial.


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