Channel Executive

2 days ago


Ipoh, Perak, Malaysia Hong Leong Bank Full time

Hong Leong Bank is a leading financial institution in Malaysia, driven by a century-old entrepreneurial heritage. Our mission is to provide comprehensive financial services guided by a Digital-at-the-Core ethos, achieving excellence in innovation and customer satisfaction.

Job Description

The successful candidate will be responsible for delivering exceptional customer service, meeting sales targets, and ensuring the efficient operation of our branches.

  • Ensure excellent customer satisfaction and meet sales targets for specific products;
  • Utilize I-Pads/other devices for enhanced customer service and cross-selling;
  • Contribute to the success of our branches through sales and customer service efforts;
  • Collaborate with colleagues to achieve business objectives;
Key Responsibilities
  • Perform Branch RCSA through sample checking and effective rectification;
  • Process transactions accurately and efficiently;
  • Manage branch cash holdings and maintain accurate records;
  • Adhere to staff rotation guidelines and transfer policies;
Qualifications
  • Malaysian citizen;
  • Fresh graduates or candidates with relevant work experience welcome to apply;
  • Experience in a financial institution or related field preferred;
  • Candidate must possess excellent communication and customer service skills;


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