Domain Lead Customer

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time
About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our core values: Honorable, Enterprising, United, and Committed.

We strive to do what is right, build for the future, work as one team, and pursue long-term success. This approach is reflected in our business operations, technology development, and customer service.

Job Responsibilities
  • Lead and manage a team of IT delivery professionals supporting Customer Management/Wealth Management/Credit Origination platform and strategic projects across the UOB franchise.
  • Build and implement system capabilities aligned with the UOB architecture strategy and understanding of business functions.
  • Maintain in-depth knowledge of Customer Management/Wealth Management/Credit Origination business processes and workflows for retail and corporate domains.
  • Analyze cross-functional requirements and develop solutions that meet business needs.
  • Collaborate with Domain Architects to establish design solutions and validate options based on requirements and technology roadmap.
  • Develop and maintain the team's technical skills and expertise in system features inventory and data maps for the CCO domain.
  • Drive innovation and problem-solving activities, creating conceptual thinking and 'out-of-the-box' solutions with prototypes and pilots.

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