Technical Operations Associate

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time
Role Overview

We are looking for a skilled Application Support Specialist to join our Regional Hub / Shared Services Centre (SSC) in Mid Valley City, Kuala Lumpur. As an Application Support Specialist, you will have the opportunity to play a crucial role in ensuring the smooth operation of IT applications within Hyva Group.

Key Responsibilities include providing technical and functional support to end-users globally for various software applications, investigating and resolving application-related issues reported by users through various channels, and maintaining comprehensive documentation of support procedures and troubleshooting steps.

About the Team

You will be part of a newly formed Shared Services Centre team, with opportunities to grow within Application or wider IT functions. Our Regional Hub supports a hybrid working approach, and some flexibility around working hours will be needed. We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.

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