Sales Consultant

2 weeks ago


Bayan Lepas, Penang, Malaysia Teleperformance Full time

We are seeking a highly motivated Sales Consultant to join our team at Teleperformance.

About the Role

The successful candidate will be responsible for providing timely support to customers through various communication channels, including email and chat. Key responsibilities include:

  • Fielding inbound calls and exhibiting excellent sales and customer experience behaviors throughout each interaction.
  • Taking a consultative approach to uncovering client needs and forming solutions that meet their business goals.
  • Offering resolution within our scope of support (SOS), or providing direction for third-party resolution or consultation as necessary.
  • Troubleshooting client products to resolve issues efficiently.

The ideal candidate will possess strong interpersonal skills, with the ability to multitask and prioritize in a high-volume, dynamic environment. A bachelor's degree or equivalent is required, along with B2 level English language proficiency.


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