Senior Business Development Executive

5 days ago


Petaling Jaya, Selangor, Malaysia Grab Full time

At Grab, we are building a strong team of professionals who share our passion for driving Southeast Asia forward by economically empowering everyone. As an Enterprise Account Manager F&B, you will play a crucial role in nurturing relationships with small and medium-sized businesses (SME) in our food delivery network.

Your primary goal will be to build connections, boost platform growth, and create value across Grab. You will be the go-to person for these accounts, ensuring their satisfaction, creating growth, and maximizing revenue opportunities.

Key Responsibilities
  • Manage a diverse portfolio of restaurants, both chain & non-chain restaurants, with a focus on building relationships and ensuring their satisfaction.
  • Help new Small Medium Enterprises (SME) restaurant partners set up their accounts, improve menus and manage orders. Collaborate with different teams to enhance the restaurant partner experience and achieve success.
  • Analyze performance data to comprehend restaurant partner requirements, suggest areas for improvement, and discover fresh business prospects for the portfolio.

In this role, you will engage with restaurant partners to understand their needs, address concerns, and boost satisfaction. You will stay updated on industry trends, new technologies, and changing consumer preferences in F&B. You will gather feedback and look for ways to improve skills and performance in the role.

Requirements
  • Bachelor (or above) degree in Business/ Management/Mass Communications or equivalent.
  • 2 years' experience in account management, business development, partnerships, or an equivalent role.
  • Experience managing account portfolios from Sales, E-Commerce, FMCG, Corporate, or Retail industry.
  • Excellent communication and engagement skills with prospects in English and Bahasa Malaysia, and ability to speak in other dialects.


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